Evanna Fernandes
Goa
Summary
Driven and enthusiastic professional with a strong passion for Customer Relations and Operations. Known for my energy, adaptability, and eagerness to learn, I am committed to developing my skills and making a meaningful contribution to a dynamic team. I seek to grow within a company that values relationship management and operational excellence, where I can help drive success through innovative solutions and exceptional service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
MG MOTO AEROMARK CAR SHOWROOM | Taliegoa, Panjim,
Receptionist
North Goa
05.2025 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Receptionist
MG MOTO AEROMARK CAR SHOWROOM
Panjim
12.2024 - 02.2025
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Used clerical abilities to support needs of office staff and administrative team members.
Barista
Alshaya Group
Dubai
01.2023 - 09.2024
- Working with the wider development team.
- Responsible for running all tasks independently while taking care of the store.
- Coordinating teams and intervention.
- Managing customer and any associated queries.
- Company Overview: UAE
Admin/Receptionist
Delhivery Logistics
Goa
01.2019 - 01.2022
- Managing customer issues with effective solutions.
- Handling administrative tasks and correspondence.
- Scheduling meeting and appointments.
- Tracking job progress and closure.
- Maintaining data and preparing shift for future jobs.
- Company Overview: Goa, India
Sales Admin
United Colors of Benetton
- Account Handling.
- Achieving Monthly Targets.
- Cash Handling.
- Building and maintaining profitable relationships with key customers.
Education
SECONDARY SCHOOL CERTIFICATE -
National Institute of Open School
12.2017
Skills
- Management skills
- Data management
- Service improvement
- Communication Skills
- Quick Learner
- Office Procedure
- Customer and client relations
- Answer telephone calls
- Manage files
- CRM software
- Greet visitors
Languages
- Hindi
- Marathi
- Konkani
- English
Personal Information
- Age: 25
- Date of Birth: 07/11/99
- Gender: Female
- Marital Status: Unmarried
Timeline
MG MOTO AEROMARK CAR SHOWROOM | Taliegoa, Panjim,
Receptionist
05.2025 - 12.2025
Receptionist
MG MOTO AEROMARK CAR SHOWROOM
12.2024 - 02.2025
Barista
Alshaya Group
01.2023 - 09.2024
Admin/Receptionist
Delhivery Logistics
01.2019 - 01.2022
Sales Admin
United Colors of Benetton
SECONDARY SCHOOL CERTIFICATE -
National Institute of Open School