Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
References
Community Service
Competencystatements
Personal Information
Timeline
Generic

Yousuf Salah Al Zadjali

Maabilah

Summary

Adept at technical repairs and event organization, I significantly enhanced customer engagement and operational efficiency at Taj Classic Group. My blend of exceptional customer service and communication skills, coupled with a proven track record in team collaboration and problem-solving, positions me as a valuable asset to any dynamic team.

Overview

4
4
years of professional experience

Work History

Car Showroom Assistant

Taj Classic Group
01.2021 - Current
  • Performed basic car repairs and maintenance
  • Assisted in organizing events for cars and bikes, ensuring seamless execution and customer engagement

Assistant

2nd Scoop
01.2021 - Current
  • Provided friendly and attentive customer service, ensuring a positive experience and addressing customer needs efficiently
  • Managed customer orders accurately, handled transactions, and ensured smooth order processing to maintain high service standards
  • Assisted with the day-to-day operations, including inventory management, cleanliness, and organization of workspaces
  • Played a key role in organizing and coordinating car and bike events, contributing to logistics, setup, and participant engagement
  • Performed basic maintenance and repair tasks on vehicles, demonstrating technical knowledge and hands-on skills

Home Appliance Repair (Freelance)

- Current
  • Diagnosed and repaired various home appliances, providing reliable and efficient service to clients as a freelance technician

Student Volunteer

National University
- Current
  • Actively participated in organizing and supporting university events, fostering community engagement, and enhancing teamwork and organizational skills

Community Car and Bike Events

- Current
  • Contributed to community-focused car and bike events during employment at Taj Classic Group, collaborating with team members to create successful events that engaged local automotive enthusiasts

Youth Volunteer

- Current
  • Assisted in neighborhood clean-up drives and community gatherings, demonstrating a commitment to social responsibility and community improvement

Workshop Organizer

- Current
  • Assisted in setting up workshops at the university to teach basic repair and maintenance skills, promoting hands-on learning among fellow students

Peer Mentor

National University
- Current
  • Provided guidance and support to first-year students, helping them adjust to university life and manage their academic workload effectively

Event Volunteer

National University
- Current
  • Supported event logistics and participant coordination, ensuring smooth operations and fostering a spirit of teamwork and healthy competition

Community Awareness Campaign Assistant

- Current
  • Participated in local campaigns to raise awareness about safety practices and maintenance tips, engaging with residents and promoting proactive care for household appliances and vehicles

Education

(POM) Specialization -

National University
Sultanate of Oman
11.2024

Skills

  • Technical Repair Skills
  • Event Organization
  • Customer Service Excellence
  • Communication Abilities
  • Team Collaboration
  • Adaptability and Problem-Solving
  • Organizational Abilities
  • Attention to Detail
  • Time Management
  • Computer Literacy
  • Microsoft Office
  • Internet Research

Accomplishments

  • Recognized for exceptional dedication and performance in customer service and car maintenance, contributing to an enhanced customer experience and showroom efficiency.
  • Achieved highest customer satisfaction scores by providing quick, friendly service and maintaining a welcoming environment, leading to increased repeat customers.
  • Played a key role in organizing and managing a successful car and bike show event, drawing local automotive enthusiasts and receiving positive feedback from attendees.
  • Successfully completed an informal training in car maintenance and repair, enhancing technical knowledge and practical skills applicable to automotive services.
  • Recognized by peers and faculty for active and dependable involvement in planning and executing college-wide events, reflecting strong teamwork and leadership qualities.

Skills

Proficient in basic car repairs and home appliance troubleshooting, with a strong practical approach to maintenance tasks., Skilled in planning and coordinating events, particularly automotive shows, ensuring successful execution and participant satisfaction., Experienced in delivering friendly, efficient service that enhances customer satisfaction in retail and service settings., Effective communicator, capable of conveying information clearly and maintaining positive interactions with clients and team members., Strong team player who works cooperatively with colleagues to achieve shared goals, fostering a supportive work environment., Flexible and resourceful in adapting to new challenges, with a practical approach to resolving issues efficiently.

References

Available upon request.

Community Service

  • Actively participated in organizing and supporting university events, fostering community engagement, and enhancing teamwork and organizational skills.
  • Contributed to community-focused car and bike events during employment at Taj Classic Group, collaborating with team members to create successful events that engaged local automotive enthusiasts.
  • Assisted in neighborhood clean-up drives and community gatherings, demonstrating a commitment to social responsibility and community improvement.
  • Assisted in setting up workshops at the university to teach basic repair and maintenance skills, promoting hands-on learning among fellow students.
  • Provided guidance and support to first-year students, helping them adjust to university life and manage their academic workload effectively.
  • Supported event logistics and participant coordination, ensuring smooth operations and fostering a spirit of teamwork and healthy competition.
  • Participated in local campaigns to raise awareness about safety practices and maintenance tips, engaging with residents and promoting proactive care for household appliances and vehicles.

Competencystatements

  • Skilled in diagnosing and resolving technical issues, particularly in automotive and home appliance repairs, ensuring optimal functionality and customer satisfaction.
  • Successfully coordinated car and bike events, demonstrating strong planning, time management, and attention to detail to deliver well-executed experiences for participants and audiences.
  • Committed to providing a positive experience for customers through effective communication, patience, and a helpful approach in retail and service environments.
  • Proficient in basic mechanical repairs, with hands-on experience in maintaining automobiles and appliances, which has honed my ability to work effectively with tools and technology.
  • Demonstrates the ability to adjust to new tasks, roles, and environments quickly, maintaining productivity and a positive outlook even in challenging situations.
  • Skilled in both verbal and written communication, capable of clearly conveying information, instructions, and feedback to colleagues and clients, fostering collaborative and efficient work relationships.
  • Highly attentive to safety protocols and best practices in technical tasks, ensuring a secure work environment and reducing risks in handling equipment, repairs, and event setups.

Personal Information

  • Hobbies: Passionate about working on car repairs and learning new techniques to enhance vehicle performance., Enjoys organizing and coordinating events, particularly car and bike shows, to bring communities together., Interested in exploring new gadgets, software, and technological innovations in the automotive and repair industries., Committed to maintaining physical fitness through regular exercise and a healthy lifestyle., Finds satisfaction in troubleshooting and repairing various household appliances, enhancing technical skills., Enjoys researching and experimenting with new maintenance and repair techniques to improve efficiency and effectiveness.
  • Date of Birth: 11/17/03
  • Nationality: Omani
  • Marital Status: Single

Timeline

Car Showroom Assistant

Taj Classic Group
01.2021 - Current

Assistant

2nd Scoop
01.2021 - Current

Home Appliance Repair (Freelance)

- Current

Student Volunteer

National University
- Current

Community Car and Bike Events

- Current

Youth Volunteer

- Current

Workshop Organizer

- Current

Peer Mentor

National University
- Current

Event Volunteer

National University
- Current

Community Awareness Campaign Assistant

- Current

(POM) Specialization -

National University
Yousuf Salah Al Zadjali