Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Institutional Projects
Timeline
Generic
Surbhi Sharma

Surbhi Sharma

Data Analyst – Network & Operations
Yamuna Nagar

Summary

Data-driven professional bridging advanced analytics with real-world OSP and Fiber Engineering execution, bringing proven expertise in transforming complex network and operational data into actionable business insights.

Analytical and results-driven professional with hands-on experience in data analysis, reporting, quality metrics, and process optimization, combined with extensive expertise in OSP and Fiber Engineering. Strong background in analyzing complex operational and network datasets, building Excel dashboards, identifying trends, and delivering data-driven insights to support strategic decision-making for both business and technical teams. Proven ability to transform raw data into meaningful reports while enhancing quality control and optimizing workflows through process automation and analytical thinking. Experienced in fiber network planning, design, implementation, maintenance, troubleshooting, and optimization, with a deep understanding of optical fiber technologies. Demonstrated strengths in project management, problem-solving, and team leadership, successfully managing project procedures and fostering cross-functional collaboration to achieve high standards of execution, improved network performance, and increased customer satisfaction.

Overview

9
9
years of professional experience
2023
2023
years of post-secondary education

Work History

Fiber Engineer Advance

Amdocs
06.2024 - Current

I've worked on a variety of projects as a Fiber Engineer Advanced, applying my knowledge and expertise to improve team procedures. I have worked on MDT and research, which includes process automation and process improvement.
As the ATT SPOC for a new project called "KMZ planning," I have set up the procedure. I have managed the entire workload, worked with, and educated other engineers on job processes, and checked the quality of assignments.
I've improved my technical and leadership skills to the next level here. Along with team analysis, record-keeping, frequent feedback meetings with engineers, and team presentations to the leadership team, my current position has also helped me hone my team-leading abilities.

Key highlights:

  • Analyzed project and workload data to track productivity, quality scores, and turnaround time
  • Created Excel-based reports and trackers for workload distribution and team performance
  • Used data insights to optimize processes and reduce rework
  • Performed trend analysis on errors and quality issues to improve QC benchmarks
  • Automated reporting workflows for KMZ Planning projects

QC Engineer III

Congruex Asia Pacific LLP
05.2023 - Current
  • As an OSP QC Analyst (Outside Plant Quality Control) Engineer II, I have extensive experience in ensuring the quality of jobs, and updating the team with new projects and new updates.
  • I have a deep understanding of industry standards and customer specifications, which I apply during planning and designing to ensure that work is completed to the highest standard.
  • This enables me to identify issues early, and provide effective solutions.
  • Additionally, I have experience collaborating with other engineers and project managers to develop plans and make recommendations for creating team improvement graphs.
  • Furthermore, with the role of QC, I have developed team-leading skills, along with team analysis, maintaining the records, regular feedback sessions with engineers, and presenting the team to the leadership team.

Key Highlights:

  • Performed quality data analysis to identify defects and improvement areas
  • Built performance graphs and reports for management review
  • Maintained historical datasets and analyzed trends to improve planning accuracy
  • Supported cross-functional teams using data-backed insights

OSP Engineer II

Congruex Asia Pacific LLP
07.2021 - Current
  • Trained in Fiber Planning and designing for latest 5g technology of FTTH, FTTB, FTTN, CRAN and remote CBAND cell sites in AT&T projects for whole CA, and Texas area
  • Worked on all types of AT&T fiber project like LIGHTGIG, ASE, F2 route project, Fiber Nodes, CBAND, CRAN and TFW planning
  • Having valuable experience with AT&T's major analytical tools, such as ARAMIS, NOVA, FRVT MIC, Google Earth, etc.
  • Trained on various frontier tools like FROGS, CGIS, GIS, My Maps, Varasset, and GAP.
  • For Frontier site planning, including FTTX, FTTN, FTTH, and F2 planning.

Key Highlights:

  • Analyzed large datasets related to FTTH, FTTB, CRAN, and CBAND projects
  • Used GIS and Google Earth data for visual analysis and validation
  • Ensured data accuracy and consistency across multiple planning tools
  • Supported operational decisions through structured data analysis

JPA Engineer 1

Congruex Asia Pacific LLP
01.2021 - Current
  • Trained in posting work of JPA component, Pole Ocalc and replacement technology on AT&T tool ARAMIS, AOTX

A.I Trainee

T.I Lab
05.2018 - 07.2018
  • Here I obtained the knowledge of Robotics & IOT (under TIIC and C.E.R) working on AVR, Arduino ICSP Raspberry Pi in C.E.R
  • Obtained knowledge & working on various modules of TAXAS instruments in TIIC

Network designer

Huwai Telecommunications
05.2017 - 07.2017
  • Here I obtained knowledge of telecommunications
  • Server accessing and designing networks for routers and switches
  • Antenna installation & optical fiber connectors installation

Education

Post Graduation Diploma - Operational Management

Narsee Monjee Institute of Management Studies
Mumbai

Bachelor of Technology - Electronics and Communication Engineering

Seth Jai Parkash Mukand Lal Institute of Engineering
Radour, Yamuna Nagar

Diploma - Electronics and Communication Engineering

Seth Jai Parkash Polytechnic
Damla, Yamuna Nagar

10th -

Nav Jyoti Vidya Mandir High School
Yamuna Nagar

Skills

Data & Analytics

Languages

  • English
  • Hindi

Hobbies and Interests

  • Art And Craft
  • Painting
  • Interaction with New Personality

Personal Information

  • Date of Birth: 03/26/98
  • Nationality: India
  • Marital Status: Single

Institutional Projects

  • ARDUINO OR MSP430 BASED RUNNING DISPLAY, 03/01/16, Using Arduino and MSP430 module of T.I this running display was made which show various name characters on it.
  • AUTONOMOUS ROBOT CAR. WORK EXPERIENCE IN RELATED OBJECT, 10/01/17, This autonomous Car was designed using Arduino which can do multiple tasks like Line follower, Obstacle avoider, Path tracking etc.
  • PROSTHETIC EYE, 03/01/19, This project will help a blind person to detect and recognize objects.

Timeline

Fiber Engineer Advance

Amdocs
06.2024 - Current

QC Engineer III

Congruex Asia Pacific LLP
05.2023 - Current

OSP Engineer II

Congruex Asia Pacific LLP
07.2021 - Current

JPA Engineer 1

Congruex Asia Pacific LLP
01.2021 - Current

A.I Trainee

T.I Lab
05.2018 - 07.2018

Network designer

Huwai Telecommunications
05.2017 - 07.2017

Bachelor of Technology - Electronics and Communication Engineering

Seth Jai Parkash Mukand Lal Institute of Engineering

Diploma - Electronics and Communication Engineering

Seth Jai Parkash Polytechnic

10th -

Nav Jyoti Vidya Mandir High School

Post Graduation Diploma - Operational Management

Narsee Monjee Institute of Management Studies
Surbhi SharmaData Analyst – Network & Operations