PRITI VISHAL GHATGE
Financial crime analyst
Pune,MH
Summary
FinCrime Analyst – Core investigates real-time transaction alerts, suspicious account activity, and account takeover risk across financial services and fintech environments. Reviews customer profiles, transactional patterns, and historical fraud trends to identify exposure, escalate cases, and support resolution. Partners with Compliance, Legal, Risk, and Operations to document findings and strengthen fraud controls.
Overview
16
16
years of professional experience
Work History
FinCrime Analyst
REVOLUT INDIA PRIVATE LIMITED
Pune, Maharashtra
06.2024 - Current
- Monitored customer transactions and account activities in real time to identify suspicious behavior, potential fraud risks, and financial crime indicators.
- Investigated unusual transaction patterns and account anomalies using fraud detection tools, internal databases, and risk monitoring systems.
- Conducted detailed reviews of customer profiles, account activities, and transactional data to detect fraudulent behavior and assess associated risks.
- Investigated flagged transactions and high-risk accounts by gathering, analyzing, and evaluating relevant information to determine fraud exposure and appropriate resolution.
- Analyzed historical data, fraud trends, and emerging threat patterns to identify common fraud tactics and support proactive risk mitigation strategies.
- Collaborated with Compliance, Legal, Risk, and Operations teams to investigate complex fraud cases and ensure regulatory compliance.
- Prepared comprehensive fraud investigation reports, suspicious activity documentation, and risk assessment summaries for management review and decision-making.
- Enhanced fraud detection controls and monitoring processes while improving operational procedures to strengthen financial crime prevention.
Fraud Prevention Representative
TTEC INDIA PRIVATE LIMITED
Pune, Maharashtra
04.2022 - 05.2024
- Conducted detailed investigations of suspected fraud cases using multiple fraud detection tools, risk indicators, and customer due diligence procedures.
- Monitored real-time transaction queues to identify suspicious activities, high-risk transactions, and potential Account Takeover (ATO) incidents across customer accounts.
- Performed customer reviews and account assessments to detect unauthorized access, financial crime risks, and fraudulent activities.
- Generated Suspicious Activity Reports (SARs) and fraud investigation reports to inform internal stakeholders and management teams of potential risks.
- Analyzed transaction patterns and customer behavior to identify emerging risks and recommend enhancements to fraud prevention controls.
- Trained and mentored Fraud Prevention Associates and Analysts, ensuring adherence to regulatory requirements and industry best practices.
Customer Service Associate
AMAZON DEVELOPMENT CENTRE INDIA PRIVATE LIMITED
Pune, Maharashtra
10.2010 - 08.2021
- Provided chat-based support to U.S. and India customers, resolving account and service queries, enhancing customer satisfaction.
- Handled seller account investigations and service escalations through detailed account reviews, ensuring timely issue resolution.
- Collaborated with internal teams to resolve customer concerns efficiently while consistently meeting quality, productivity, and performance targets.
- Collaborated with internal teams to address customer concerns, achieving consistency in quality and performance targets.
Marketing & Administration Executive
CLOUDMOYO PRIVATE LIMITED
Pune, Maharashtra
06.2010 - 04.2016
- Managed office administration functions, vendor coordination, and daily operations, facilitating smooth business processes and effective communication with stakeholders.
- Supported marketing and branding initiatives by coordinating campaigns, managing vendor relationships, and planning and executing corporate events and business development activities.
- Coordinated travel arrangements and administrative operations while fostering strong relationships with vendors, clients, and internal teams to enhance service delivery and operational effectiveness.
Education
Diploma - Pharmacy
Maharashtra State Board of Technical Education (MSBTE)
India01-2007
Higher Secondary Certificate - Science
Wilson College
Mumbai, India01-2005
ICSE - undefined
Queen Mary School
Mumbai, India01-2002
BBA - Finanace
Rabindranath Tagore
Bhopal 04.2001 -
Skills
Financial Crime Analysis (FinCrime)
Fraud Detection & Prevention
Anti-Money Laundering (AML)
Know Your Customer (KYC)
Transaction Monitoring
Suspicious activity reporting
Fraud investigation & case management
Risk assessment & mitigation
Customer risk profiling
Regulatory compliance
Achievements
Recognized as a Top Performer for consistently exceeding fraud detection and investigation quality targets., Received multiple Client Appreciation Awards for exceptional performance and contribution to fraud prevention operations., Nominated for Agent of the Year in 2022 and 2023 for outstanding customer risk management and fraud investigation capabilities., Successfully handled complex high-risk fraud and Account Takeover (ATO) investigations, minimizing potential financial losses., Ranked #2 in the "Get It Done" category at Revolut for demonstrating operational excellence and strong problem-solving skills., Mentored and trained new Fraud Prevention Associates and Analysts, contributing to improved team performance and operational effectiveness.
Timeline
FinCrime Analyst
REVOLUT INDIA PRIVATE LIMITED
06.2024 - Current
Fraud Prevention Representative
TTEC INDIA PRIVATE LIMITED
04.2022 - 05.2024
Customer Service Associate
AMAZON DEVELOPMENT CENTRE INDIA PRIVATE LIMITED
10.2010 - 08.2021
Marketing & Administration Executive
CLOUDMOYO PRIVATE LIMITED
06.2010 - 04.2016
BBA - Finanace
Rabindranath Tagore
04.2001 -
ICSE - undefined
Queen Mary School
Higher Secondary Certificate - Science
Wilson College
Diploma - Pharmacy
Maharashtra State Board of Technical Education (MSBTE)