Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Manager

Chandan Kashyap

Manager
Lucknow,Uttar Pradesh

Summary

Enthusiastic Manager with 7 years work experience in handling retail and wholesale operations of Construction and Building Materials, proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Manager

Lucky SA
Beira, Mozambique
01.2019 - 12.2021
  • Responsible for day to day operations of the branch including stock control, inventory management (using of Odoo ERP V.11).
  • Coordinating with purchasing department in new product launch in present and in new categories , ensuring new products are free from any defects and meets our requirements , communicating same to purchasing department and senior management if any discrepancies found from supplier side
  • Working on our brands for constant improvement , innovation and development wherever possible along with purchasing team and senior management.
  • Coordination with Purchasing department regarding development of product specifications for sending to suppliers.
  • Conducting market analysis frequently for introduction of new products and communicating same to purchasing department and senior management.
  • Coordination with Transporters regarding movement of goods issued for other branches and tracking the same.
  • Keeping ERP updated all time with current stock levels.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Conducted inventory analysis to determine optimal stock levels.
  • Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Contributed to leadership team for implementing company policies and procedures.
  • Negotiated with local vendors to procure best prices and quickest service for supplies.
  • Assessed areas of service concern and developed improvement plans.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Researched new vendors and partners to obtain most cost-effective pricing for goods and ensuring their quality meets our requirements.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow.
  • Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.

Stores Manager

Lucky SA
Nacala, Mozambique
03.2015 - 12.2018
  • Monitored company inventory to keep stock levels and databases updated.
  • Served customers and followed outlined steps of service.
  • Ensured effective, safe, accurate and timely stock management to include space allocation and stock transfers.
  • Planned and coordinated the incoming goods, storage and dispatch of items in a timely and efficient manner to achieve team objectives.
  • Maintained standards of health and safety, hygiene and security.
  • Ensured all workers have safety gears allotted to them and it is in good working condition all times .
  • Receive feedback and monitor the quality of services provided.
  • Ensured accuracy of shipments and supporting documentation, receiving incoming material and routing to appropriate area if required.
  • Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
  • Supervising loading operations to other branches as per there orders, developing additional documentation from ERP.

Business Development Executive

Seashell Logistics
Mumbai, India, Maharashtra
06.2014 - 12.2014
  • Responsible for generating new business for the company.
  • Understanding customer requirement and advising on solutions as per there requirement.
  • Collecting & Communicating market/competition information and implement business development initiatives.
  • Responsible for maintaining and developing a long lasting business relationship with customers.
  • Identifying new customers and arranging meetings with them to prospect for new business.
  • Coordination and follow up of queries received from customers.
  • Sending quotations to them and negotiating.
  • Coordinating with other departments for rapid fulfillment of service of existing customers.
  • Prepare & deliver professional presentations, marketing materials and monitoring sales lead and responses.

Education

Post Graduate Diploma - International Business Management

Institute of Management And Entrepreneurship
Pune
06.2012 - 06.2014

Bachelor of Science - Science - Math & Physics

Chhatrapati Shahu Ji Maharaj University, Kanpur
Kanpur
01.2007 - 01.2010

Skills

Business Development

Strong multi-tasking

Inventory management

Purchase needs determination

Market research

Demand Forecasting

Time Management

Accomplishments

  • Resolved product issues through consumer feedback and checking thoroughly products.
  • Improved our brands wherever possible by carrying out competitive market research.
  • Helped company to achieve competitive pricing through effectively helping with pricing tasks.
  • Reduced excess inventory through improved distribution procedures and demand forecasting.
  • Trained local staff to improve customer satisfaction.
  • Established WholeSale Channel for the company.

Software

Odoo ERP V11

MS Excel , MS Power point, MS Word

Certification

INCOTERMS 2020 Certification by the ICC Academy, International Chamber of Commerce

Interests

Travelling , Reading , Listening to music, Community Involvement, Exercising,

Timeline

CIPS Level 3 - Advance Certificate in Procurement and Supply from Chartered Institute of Procurement & Supply , UK

01-2022

INCOTERMS 2020 Certification by the ICC Academy, International Chamber of Commerce

07-2021

Ethical Procurement and Supply from Chartered Institute of Procurement & Supply , UK

06-2021

Gender Equality: How Business Can Accelerate the Pace of Change by United Nations Global Compact Academy

03-2021

Manager

Lucky SA
01.2019 - 12.2021

Stores Manager

Lucky SA
03.2015 - 12.2018

Business Development Executive

Seashell Logistics
06.2014 - 12.2014

Post Graduate Diploma - International Business Management

Institute of Management And Entrepreneurship
06.2012 - 06.2014

Bachelor of Science - Science - Math & Physics

Chhatrapati Shahu Ji Maharaj University, Kanpur
01.2007 - 01.2010
Chandan KashyapManager