Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Faiyaz Hamid Khan

Faiyaz Hamid Khan

Navi Mumbai

Summary

Datacenter & Infrastructure Manager | Linux | Virtualization | Enterprise Platforms | 17+ Years Experience

IT Infrastructure and Datacenter professional with 17+ years of experience managing enterprise platforms including Linux, virtualization, backup, and storage environments. Proven ability to lead cross-functional teams across Linux, Windows, Database, and Network technologies, ensuring high availability, performance optimization, and SLA compliance in mission-critical environments. Experienced in datacenter operations, infrastructure strategy, automation, regulatory audits (RBI), security hardening, and CERT-IN compliance, with a strong focus on operational excellence and team leadership.

Overview

20
20
years of professional experience
7
7
Certifications
4
4
Languages

Work History

Genex Corporation PVT LTD
07.2022 - Current

DXC Technology
11.2019 - 07.2022

Indovision Services Pvt. Ltd
09.2019 - 11.2019

Datacenter Manager (IDBI)

DXC Technology
03.2019 - 09.2019
  • Lead and manage enterprise datacenter operations, ensuring high availability, performance optimization, and strict SLA compliance for mission-critical business applications.
  • Manage cross-functional teams across Linux, Windows, Virtualization, Database (Oracle), and Network technologies, providing technical leadership and operational governance.
  • Develop and execute IT infrastructure strategies aligned with business objectives and long-term technology roadmaps.
  • Oversee infrastructure lifecycle management, including installation, configuration, upgrades, and maintenance of servers, storage, and virtualization platforms.
  • Deployed and managed VMware vSphere, ESXi, and vCenter virtualization infrastructure supporting enterprise workloads.
  • Administered RHEV clusters, including VM provisioning, storage connectivity, and virtualization lifecycle management.
  • Implemented and managed Veritas NetBackup solutions, including backup strategy, disaster recovery policies, and data protection compliance.
  • Led automation initiatives using Ansible, Bash scripting, and PowerCLI to streamline infrastructure provisioning and operational tasks.
  • Implemented RHEL server hardening, vulnerability remediation, and security best practices aligned with CERT-IN compliance guidelines.
  • Coordinated with DBA teams for Oracle database infrastructure, including RAC environments, patching schedules, and capacity planning.
  • Managed incident, change, and problem management processes to ensure service continuity and operational stability.
  • Handled vendor management, coordinating with OEMs and service providers for infrastructure support and solution delivery.
  • Led infrastructure projects from planning to deployment, including system upgrades, migrations, and datacenter improvements.
  • Coordinated RBI audits, regulatory compliance reviews, and infrastructure documentation.
  • Maintained IT asset inventory and lifecycle management for datacenter infrastructure.
  • Maintained comprehensive technical documentation, operational procedures, and infrastructure architecture diagrams.
  • Mentored and developed team members, building a high-performing technical operations team.

Senior Linux Administrator

Sysnet Global Technology
09.2017 - 02.2018
  • Managing overall Datacenter Operations ensuring high availability and SLA compliance.
  • Leading cross-functional teams including Linux, Windows, Virtualization, Database, and Network administrators.
  • Responsible for capacity planning, change management, incident management, and escalation handling.
  • Overseeing server infrastructure, storage, backup, and network operations.
  • Coordinating with vendors and application teams for production issues and infrastructure improvements.
  • Ensuring security compliance, patching, vulnerability remediation, and hardening of servers.
  • Administered RHEL/CentOS Linux servers in production datacenter environment.
  • Managed installation, configuration, patching, and troubleshooting of Linux systems.
  • Implemented server hardening, performance tuning, and security updates.
  • Handled backup operations, monitoring, and system health checks.
  • Supported application teams for deployments and issue resolution.
  • Worked on clustered environments, storage integration, and virtualization platforms.

NOC Technical Lead

Continuum Managed Services
07.2007 - 12.2015
  • Led 24×7 NOC operations for enterprise backup and storage environments, ensuring timely incident resolution and SLA compliance.
  • Managed backup operations for more than 60,000 servers across enterprise environments using Veritas / Symantec backup solutions.
  • Monitored and managed backup job status, failures, and recovery operations through enterprise ticketing systems.
  • Coordinated with infrastructure, application, and storage teams to resolve backup failures and ensure data protection compliance.
  • Provided technical leadership and escalation support to NOC engineers for complex backup and storage issues.
  • Managed incident, problem, and change requests through the ticketing platform to maintain service continuity.
  • Performed backup restoration, disaster recovery testing, and storage capacity monitoring.
  • Prepared operational reports, SLA metrics, and performance analysis for management review.
  • Mentored and trained junior engineers to strengthen backup and storage operational capabilities.

Customer Support Engineer

Comnet Solutions (Syntel Inc.)
01.2006 - 07.2007
  • Installed and maintained Windows Server/Exchange/DNS environments
  • Delivered client desktop and network support

Education

Bachelor of Commerce - undefined

Arunachal University of Studies

Skills

Datacenter Operations & Management

Accomplishments

  • Promoted to Senior Datacenter Lead
  • Received 'Best Team' award at DXC for achieving 100% SLA
  • Awarded 'Best Employee' recognition by DXC Technology

Certification

Google Cloud Certified – Professional Cloud Architect

Timeline

Genex Corporation PVT LTD
07.2022 - Current

DXC Technology
11.2019 - 07.2022

Indovision Services Pvt. Ltd
09.2019 - 11.2019

Datacenter Manager (IDBI)

DXC Technology
03.2019 - 09.2019

Senior Linux Administrator

Sysnet Global Technology
09.2017 - 02.2018

NOC Technical Lead

Continuum Managed Services
07.2007 - 12.2015

Customer Support Engineer

Comnet Solutions (Syntel Inc.)
01.2006 - 07.2007

Bachelor of Commerce - undefined

Arunachal University of Studies
Faiyaz Hamid Khan