Faiyaz Hamid Khan
New Mumbai,Maharashtra
Summary
Experienced IT professional with over 17 years in system administration, datacenter operations, and infrastructure management, including overseas assignments. Proven leadership in cross-functional team management, automation, and virtualization with consistent 100% uptime and SLA compliance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Datacenter Manager
DXC Technology
02.2018 - Current
- Deployed and managed VMware vSphere/ESXi/vCenter infrastructures
- Administered RHEV clusters, VM provisioning, and storage networks
- Implemented Veritas NetBackup solutions with DR policies
- Led automation with Ansible, Bash, PowerCLI
- Oversaw SLA compliance and team coordination across multiple technologies
- Technology Strategy: Develop and implement IT strategies that support the company goals and objectives.
- Infrastructure Management: Oversee the installation, configuration, and maintenance of hardware and software systems.
- Support and Troubleshooting: Provide technical support to staff, troubleshoot issues, and ensure minimal downtime.
- Security: Implement and manage security protocols to protect sensitive data and ensure compliance with industry standards.
- Vendor Management: Manage relationships with IT vendors and service providers, including negotiating contracts and evaluating service levels.
- Budgeting: Prepare and manage the IT budget, ensuring cost-effective solutions and expenditures.
- Project Management: Lead IT projects from conception to deployment, including software implementations and system upgrades.
- Documentation: Maintain comprehensive documentation for all IT systems and processes.
- Team Building: Build and mentor a future IT team as the company grows.
Senior Linux Administrator
Sysnet Global Technology
09.2017 - 02.2018
- Planned and deployed datacenter infrastructure per compliance standards
- Troubleshot critical systems and escalated server issues effectively
NOC Technical Lead
Continuum Managed Services
07.2007 - 12.2015
- Managed Veritas/Symantec backups, storage, and mail recovery
- Led a 24x7 NOC team with SLA targets and escalations
- Provided technical mentorship and training
Customer Support Engineer
Comnet Solutions (Syntel Inc.)
01.2006 - 07.2007
- Installed and maintained Windows Server/Exchange/DNS environments
- Delivered client desktop and network support
Education
Bachelor of Commerce -
Arunachal University of Studies
01.2019
Skills
- Datacenter Operations & Management
- VMware, RHEV, Hyper-V Virtualization
- Linux & Windows Server Administration
- Veritas NetBackup, SAN/NAS Storage
- Networking, VLANs, Firewalls, VPNs
- Automation with Ansible, PowerCLI, Python
- Disaster Recovery, High Availability
- Project Management & Documentation
Certification
- Google Cloud Certified – Professional Cloud Architect
- VMware VCA-DCV (Data Center Virtualization)
- Microsoft Certified Professional
- ITIL v3 Foundation Certified
- IBM Certified Specialist – Storage Technical V1
- Advanced Diplomas in Hardware & Networking (St. Angelo's, Kutchi ITI)
- Cisco Certified Network Associate
LNGG
English
Hindi
Marathi
Urdu
References
References: Available on request
Accomplishments
- Promoted to Senior Datacenter Lead
- Received 'Best Team' award at DXC for achieving 100% SLA
- Awarded 'Best Employee' recognition by DXC Technology
Timeline
Datacenter Manager
DXC Technology
02.2018 - Current
Senior Linux Administrator
Sysnet Global Technology
09.2017 - 02.2018
NOC Technical Lead
Continuum Managed Services
07.2007 - 12.2015
Customer Support Engineer
Comnet Solutions (Syntel Inc.)
01.2006 - 07.2007
Bachelor of Commerce -
Arunachal University of Studies
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