Dynamic sales expert with a proven track record at Oxygen the Digital Expert, excelling in customer relations and strategic planning. Enhanced CRM usage for improved sales forecasting and mentored junior team members, boosting revenue through tailored sales strategies. Recognized for exceptional problem-solving skills and fostering long-term client relationships.
Overview
9
9
years of professional experience
1
1
Language
Work History
Sales Expert
Oxygen the Digital Expert
06.2021 - Current
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Enhanced CRM system usage within the team, ensuring accurate tracking of all activities for improved pipeline visibility and forecasting accuracy.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
Improved overall customer satisfaction by providing exceptional service and addressing concerns promptly.
Mentored junior team members, sharing best practices to enhance their selling techniques and overall performance.
Boosted sales revenue by developing and implementing strategic sales plans tailored to client needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Monitored service after sale and implemented quick and effective problem resolutions.
Informed customers of promotions to increase sales productivity and volume.
Senior Accountant
Oxygen the Digital Expert
05.2016 - Current
Prepared monthly journal entries and reconciliations.
Reconciled accounts and created documents for monthly closure procedures.
Updated general ledger with latest entries.
Completed year-end closing processes with controllers and external auditors.
Reviewed documents and accounts for discrepancies and resolved variances.
Provided timely and accurate financial reporting to senior management, enabling informed decision-making based on reliable data.
Improved cash flow management by implementing stricter credit policies.