Faizan Bashir
Senior Network Infrastructure Engineer
Bengaluru
Summary
I am hard-worker, alert, presentable, communicator and good leader with positive attitude. I am eager to learn, and love to take on new challenges to increase my knowledge and scope of learning. I am a good Team Player with delivering qualities and result Oriented. There are no limitations for my ambition.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Infrastructure Engineer (NetOps)
JP Morgan Chase
6 2024 - Current
- Established robust backup policies that safeguarded valuable company data while reducing overall storage costs.
- Spearheaded the migration of legacy systems to modern platforms, resulting in improved functionality without sacrificing security or compliance requirements.
- Collaborated with cross-functional teams to design, develop, and deploy scalable IT infrastructure solutions.
- Implemented disaster recovery strategies, minimizing data loss and ensuring business continuity during unexpected events.
- Developed comprehensive documentation on infrastructure architecture, processes, and procedures for easy reference by colleagues and stakeholders.
- Enhanced network performance by implementing and maintaining cutting-edge infrastructure technologies.
- Maintained regulatory compliance by adhering to industry standards and implementing necessary controls within the IT environment.
- Managed vendor relationships to ensure timely delivery of services and products necessary for infrastructure projects.
- Streamlined data center operations by consolidating servers and optimizing storage solutions.
- Reduced downtime and increased system reliability through proactive monitoring and maintenance of critical infrastructure components.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Customer Network Engineer
ICE Data Services Pvt Ltd
05.2023 - 05.2024
- Collaborate with the sales & pre-sales teams to understand customer requirements & design appropriate networking solutions
- Project manage the delivery of customer orders and manage delivery expectations in line with the business requirements
- Support incident, change, and problem reported for network and security infrastructure
- Configure, maintain, and provide support for Core Switches, Routers, Firewalls, and Access switches
- Troubleshooting and provide technical support 'incident' coordination focus during ICE customer provisioning process to customers
- Undertake and lead Technical Interchange Meetings (TIM) with customers
- Providing both internal and external technical documentation
- Provide support on production customer issues relating to their ICE network infrastructure as required
Network Engineer IPMPLS
RELIANCE Projects & Property Management Services
09.2015 - 05.2023
- Network Engineer, with knowledge of Implementing Networks, coupled with extensive knowledge of Service Provider Network & Local Area Network
- Ability to design a large network with complex network technology
- Good Hands-on routing protocols (BGP, OSPF, EIGRP, RIPv1&2), Switching Protocols (VLAN’s, Trunking and Spanning Tree)
- Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN, Trunks, VTP, Ether channel, STP, RSTP
- Excellent working knowledge of TCP/IP protocol suite and OSI layers
- Implementation of HSRP for Default Gateway Redundancy
- Excellent Communication and Customer Service skills
- Implementing connectivity solutions for Small, Medium, and Enterprise customers
- Strong understanding of telecom networks
- Experience with MPLS technology including L2/L3 VPN and traffic engineering
- Excellent skills in Configuring and troubleshooting routers and switches, firewalls
- Expertise in multicast and IPV6 design and configuration
- Expertise in IP backbone, IP backhaul design and implementation
IBS Key Account Engineer
INTELLIGENT INTEGRATED SYSTEMS
02.2015 - 09.2015
- Develop trust relationships with a portfolio of major Telecom clients across UAE to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
RF Drive Test Engineer
AERIAL TELECOM SOLUTIONS
08.2013 - 02.2015
- Ensured seamless customer experiences during major events by conducting site-specific RF drive tests and recommending capacity enhancements based on anticipated user demand.
- Collaborated with cross-functional teams to successfully implement new technologies, such as LTE and 5G networks.
- Worked closely with vendors to ensure proper installation, configuration, and performance testing of newly deployed hardware components within the network infrastructure.
- Reduced dropped calls by identifying weak spots in coverage and recommending appropriate solutions for capacity improvements.
- Assisted in the development of RF propagation models, resulting in more accurate predictions of coverage areas and signal strength.
- Conducted post-implementation drive tests to verify successful integration of new sites into existing networks, ensuring seamless customer experiences.
- Improved network performance by conducting RF drive tests and analyzing data to identify areas for optimization.
- Increased network reliability with proactive identification and resolution of network interference issues.
- Enhanced coverage quality through the implementation of frequency planning and cell parameter adjustments.
- Supported troubleshooting efforts during outages or network degradation events, quickly identifying root causes and implementing corrective actions.
Education
BACHELOR OF TECHNOLOGY - Electronics and Communications Engineering
Islamic University of Science & Technology
Kashmir 01.2009 - 01.2013
Skills
Cisco Switches & Routers
L2/L3 networking protocols
BGP
Multicast
Switching (L2) Protocols
Network Security
VPN's
Load Balancers (F5)
Wireshark
Cloud Computing
Interpersonal Skills
Leadership Skills
Teamwork Skills
Service Level Agreement Management
Incident and Problem Management
Network architecture design
Cloud Infrastructure Management
Vendor Relationship Management
Cross-Functional Team Collaboration
Data Center Operations
Excellent Communication
Problem-solving abilities
Decision-Making
Python Programming
Coursesandtrainings
- JNCIA Certified
- CISCO CCNA
- CCNP
- CCNP ENARSI
- IPMPLS
- SDWAN
- AWS
- Packet Capture Analysis ( Wireshark )
Handsontools
- Citrix desktop
- Service Now
- Splunk
- SevOne
- Wireshark
Personal Information
- Date of Birth: 02/16/91
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Customer Network Engineer
ICE Data Services Pvt Ltd
05.2023 - 05.2024
Network Engineer IPMPLS
RELIANCE Projects & Property Management Services
09.2015 - 05.2023
IBS Key Account Engineer
INTELLIGENT INTEGRATED SYSTEMS
02.2015 - 09.2015
RF Drive Test Engineer
AERIAL TELECOM SOLUTIONS
08.2013 - 02.2015
BACHELOR OF TECHNOLOGY - Electronics and Communications Engineering
Islamic University of Science & Technology
01.2009 - 01.2013
Senior Infrastructure Engineer (NetOps)
JP Morgan Chase
6 2024 - Current
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