Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Grasim Industries Ltd.
01.2025 - Current
Company Overview: Aditya Birla Group
Provided technical support for desktops, hardware, and software.
Installed, configured, and maintained IT equipment.
Resolved network and connectivity issues.
Managed system updates, patches, and antivirus.
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Desktop Support Engineer
Azeem Enterprise
11.2022 - 04.2023
Configured and installed computer systems for other sub-organizations.
Explained technical information in clear terms to promote better understanding for non-technical users.
Monitored system performance to maintain system integrity.
Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
Education
Master Of Computer Application -
Lok Jagruti Kendra University
Ahmedabad, Gujarat
01.2025
Bachelor of Computer Application - undefined
Bhakta Kavi Narsinh Mehta University
Junagadh, Gujarat
01.2023
12th Standard - undefined
Aditya Birla School
Veraval, Gujarat
01.2018
10th Standard - undefined
Aditya Birla School
Veraval, Gujarat
01.2017
Skills
Desktop & IT Support
System Installation & Configuration
Computer Networking
Technical Troubleshooting
Remote Desktop Support
End user support
Strong Communication & Teamwork
Problem Solver
MS Office
Certification
Campus to Technical Careers Training Program, TNS India Foundation