Faizan Mohammed

• Consulted Start-Ups and Entrepreneurs for Type of Business Registrations in India (Such as Sole Proprietorship, Partnership, LLP, PVT and Section 8 Company)
• Consulted Entrepreneurs on How to meet Government Requirements and run businesses smoothly in Bangalore - India
• Supervised company's compliances to make sure that key filings were being prepared and submitted as per INDIAN COMPANY AND INCOME TAX ACTs before deadlines
• Supervised a team of 5 assistance for creating digital signature certificates for Tax Payers
• Supervised a team of two senior accountants to make sure book keeping, GST and Professional Tax were maintained at effectively within deadline to showcase clear books of the companies
• Consulted Entrepreneurs on how to Prepare company for external investments
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Onboarded and managed new client accounts to boost retention rates.

• Trained, mentored and motivated employees to maximize team productivity
• Managed a project of 95 employees, 6 supervisors, 3 QAs, 3 SMEs
• Worked in WFM tool to create weekly schedule for 24/7 operating Project
• Managed WFM tool to ensure day to day operations managed effectively
• Supported management to design schedules for project to meet service levels/ desired outcome for clients
• POC - Conducted weekly sync
• With onshore teams and clients to understand contractual service requirement
• Trained leadership group and communicated methodology to achieve desired outcome
• Conducted annual performance reviews of all staff
• Identified productivity of existing resources and showcased additional resource requirement to the training and requirement department whenever required
• Coached and developed associates, senior associates and supervisors on career paths for internal promotion and job enrichment opportunities
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Conducted root cause analysis in deficient areas to identify and resolve issues.
• Compiled training materials for new employees and tracked skill development.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

• Managing IIS 6.0 / IIS 7.x/IIS 8.5/Tomcat/Apache2 Web servers and hosted web sites
• Implemented procedures for management and maintenance of existing software systems
• Executed processes for implementation and upgrading of application software and systems
• Use PowerShell/Batch script to automate the deployment process in multiple servers
• Assisted in determination of processes for automation and improvement of maintenance and administrative practices
• Provided technical assistance for installation and coordination of application patches and releases
• Supported technical team members in testing and maintenance of pre-production and production systems
• Participated in procedures such as installation, server maintenance and system upgrading issues
• Coordinated with technical teams for performance tuning and monitoring of assigned systems
• Planning and configuring new internal & external websites
• Implemented continuous Integration process for the deployment using a Windows Task to run the deployment and testing using Run deck deployment Tool, Nolio Tool
• Installation and configuration of GIT, merging code from developing branch to master branch and make it ready for deployment
• Documented project’s software release management procedures with input decisions
• Creating, deploying, renewing and Import & export of the SSL certificates
• Worked on SDLC methodologies like Agile, Waterfall and Other processes
• Managing F5 load balancer devices Policy configurations for new websites
• Provide level 3 support to application issues as per defined SLAs
• Develop, facilitate and maintain best of breed tools including data flow documentation, infrastructure mappings, monitoring, and knowledge bases articles to aid in the product support process
• Code/application/data flow reviews to validate data problems
• Analyzing the log files with log parser
• Analyzing the connection error with HTTP Analyzer, Wireshark, Log Parser, Fiddler etc
• Creating and troubleshooting FTP sites and managing large FTP web farm
• Monitor the DB jobs in a periodic manner
• Troubleshoot and rerun the jobs as and when needed
• Execute DDL, DML queries as instructed by Dev Team
• Able to read and create Store Procedures, Trigger, Views and Functions.

Diploma in Scientic Managment and Computers