Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Faizan Motiwala

Panjim,Goa

Summary

Results-driven professional with a dynamic background spanning sales leadership, operations management, and entrepreneurship across diverse industries including FMCG, e-commerce, and real estate. Proven track record of leading high-performing sales teams, optimizing purchasing operations, and managing full-scale e-commerce and fulfillment processes. Successfully founded and exited a real estate venture valued at ₹5 crore, demonstrating strong business acumen and strategic execution. Adept at cross-functional collaboration, supply chain coordination, and data-driven decision-making. Passionate about driving growth, improving operational efficiency, and delivering value through innovation and customer-centric solutions.

Overview

4
4
years of professional experience

Work History

Sales Team Leader

Heycoach
09.2024 - 03.2025
  • Led sales team to achieve monthly targets through effective coaching and support.
  • Developed training materials to enhance team product knowledge and sales techniques.
  • Implemented performance tracking systems to monitor individual and team progress.
  • Collaborated with marketing to align promotional campaigns with sales strategies.
  • Facilitated weekly meetings to review goals, share best practices, and motivate team members.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Managed 16-member sales team activities to consistently meet 90% of sales quotas.

Head of Operations

Viitor India
01.2024 - 08.2024
  • Took over Vendor analysis and Purchases team responsibility
  • Streamlined operational processes to enhance efficiency and reduce delays.
  • Managed daily operations, ensuring adherence to quality standards and protocols.
  • Collaborated with cross-functional teams to implement effective workflow solutions.
  • Developed training materials for new staff, improving onboarding effectiveness.
  • Coordinated supply chain activities to optimize inventory management practices.

Operations Executive

Viitor India
10.2023 - 01.2024
  • Streamlined operational processes to enhance efficiency and reduce delays.
  • Coordinated cross-departmental communication to ensure alignment on project goals.
  • Assisted in inventory management, maintaining accurate stock levels and minimizing waste.
  • Implemented quality control measures to uphold product standards and compliance.
  • Monitored daily operations, identifying areas for improvement and recommending solutions.

Operations Intern

Naarica
03.2023 - 07.2023
  • Oversaw end-to-end purchasing operations, including vendor coordination, order placement, inventory tracking, and invoice management.
  • Managed the company's e-commerce operations across platforms (e.g., website, marketplaces like Amazon), ensuring smooth order fulfillment and timely deliveries.
  • Streamlined procurement processes by identifying reliable suppliers, negotiating rates, and maintaining optimal stock levels.
  • Monitored and updated product listings, descriptions, and pricing across e-commerce platforms to drive sales and ensure accuracy.
  • Analyzed inventory turnover and sales data to forecast demand and reduce overstock/understock issues.
  • Coordinated closely with logistics partners to optimize delivery timelines and minimize operational costs.

Business Owner

Urban Realty
02.2021 - 02.2025
  • Founded and successfully scaled Urban Realty, a real estate firm specializing in residential and commercial property transactions.
  • Built and managed end-to-end operations including client acquisition, property sourcing, legal compliance, sales strategy, and team hiring.
  • Led business development efforts, closing high-value deals and establishing a solid presence in key micro-markets.
  • Developed strong relationships with builders, investors, and high-net-worth clients to drive consistent revenue.
  • Achieved profitability within the first year and sustained year-on-year growth through strategic planning and customer-centric service.
  • Oversaw all financial operations, including P&L management, budgeting, and capital reinvestment.
  • Successfully exited the business, completing a full sale at a valuation cap of ₹5 crore.

Education

Post-Graduate Certificate - Logistics And Supply Chain Management

IIM Bangalore
Bengaluru, India
04-2026

Bachelor of Commerce - Business Process Management

Manipal Academy Of Higher Education
Manipal, India
05-2024

Skills

  • Leadership
    Sales
    Negotiation
    Purchasing
    Sourcing
    Forecasting
    Strategy
    Logistics
    E-commerce
    Fulfillment
    Inventory
    Coordination
    Operations
    Procurement
    Planning
    Budgeting
    Execution
    Communication
    Teamwork
    Entrepreneurship
    Scaling
    Marketing
    CRM
    Analytics
    Clienteling
    Networking

Accomplishments

  • Achieved 50 lakh revenue through effectively helping with Pitch improvement and sales strategies
  • Founded and successfully exited a real estate firm (Urban Realty) at a valuation cap of ₹5 crore.
  • Scaled a lean operations team to support nationwide e-commerce fulfillment for a D2C period care brand (Naarica).
  • Reduced purchasing lead time by 25% through supplier renegotiation and streamlined procurement workflows.
  • Increased sales team productivity by 30% through performance tracking, goal setting, and structured coaching.
  • Launched and managed multichannel e-commerce operations, improving delivery accuracy and reducing return rates.
  • Built and maintained a vendor network that supported consistent inventory flow and cost optimization.
  • Improved inventory turnover by analyzing demand trends and aligning purchasing cycles accordingly.
  • Developed CRM processes and pipeline systems that enhanced customer engagement and sales conversion.
  • Negotiated high-value property deals and created long-term client relationships that drove repeat business.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
konkani
Bilingual or Proficient (C2)
Kannada
Intermediate (B1)

Timeline

Sales Team Leader

Heycoach
09.2024 - 03.2025

Head of Operations

Viitor India
01.2024 - 08.2024

Operations Executive

Viitor India
10.2023 - 01.2024

Operations Intern

Naarica
03.2023 - 07.2023

Business Owner

Urban Realty
02.2021 - 02.2025

Post-Graduate Certificate - Logistics And Supply Chain Management

IIM Bangalore

Bachelor of Commerce - Business Process Management

Manipal Academy Of Higher Education
Faizan Motiwala