Fareed Khan Suri

In this role, I excel as a Senior Engineer Specialist by leveraging my knowledge of Windows and Microsoft Office applications.

• Maintained a track record of consistently meeting both short and long-term targets.
• Assisted in the installation and configuration of server hardware and software.
• Conducted backup and recovery procedures to enhance system security.
• Worked collectively with the team to guarantee compliance with security policies and procedures.
• Provided prompt and empathetic responses to customer concerns, resulting in increased satisfaction.
• Effectively handled support cases and communicated bugs to development team.
• Diagnosed and solved hardware and software problems involving operating systems, applications, and network devices.