Summary
Overview
Work History
Education
Skills
Certification
Languages Known
Timeline
OTHER COURSES
PROFESSIONAL ENGAGEMENTS/DISSENTATION PROJECTS
Hobbies- Badminton, Cycling, Travel
OperationsManager

Farhaan Haque

Mumbai

Summary

Dynamic, results-oriented professional specializing in talent strategy, social impact, and sustainable solutions, committed to delivering innovative ideas and fresh perspectives to HR and business functions. Proven expertise in talent acquisition, employee relations, and performance management, with a strong track record of fostering collaborative team environments that drive impactful results. Highly adept at navigating complex HR challenges while maintaining a flexible approach to evolving organizational needs. Proficient in conflict resolution, policy implementation, and leveraging HR software to enhance operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Haque Commercial Complex (Family Owned Business)
04.2024 - 04.2025
  • Assisted in the daily operations and maintenance of Haque Commercial Complex, ensuring the functionality and upkeep of the premises.
  • Coordinated with maintenance staff and external contractors for repairs, cleaning, and general upkeep of retail units and office spaces.
  • Responded to urgent operational needs, such as minor repairs, utility checks, and ensuring safety protocols were followed.
  • Managed the receiving and distribution of deliveries and shipments for common areas and select tenants.
  • Supported inventory management for operational supplies and equipment.
  • Assisted with setting up and dismantling for internal events or tenant modifications.
  • Developed practical skills in facilities management and problem-solving within a commercial setting.

Corporate Social Responsibility Intern

Indian Development Foundation
06.2023 - 07.2023
  • Empowered Differently-Abled Individuals; contributed to Atma Nirbhar - Ek Challenge NGO's efforts to enhance economic independence by assisting with the packaging of NavJeovan products
  • Developed Sustainable Solutions for Assam; led a project aligned with UNSDG Goals 11, 13 & 15, focusing on mitigating flood risks and soil erosion
  • Spearheaded partnerships with nonprofit organizations, providing financial support and resources to local communities.
  • Developed or executed strategies to address issues such as energy use, resource conservation and building design.
  • Optimized waste management programs, improved recycling and implemented composting plans.
  • Coordinated community outreach programs to enhance brand reputation and social responsibility.
  • Led initiatives that promoted diversity, equity, and inclusion within organizational culture.
  • Developed comprehensive sustainability programs for organizations, leading to increased positive public perception.
  • Enhanced CSR initiatives by identifying and implementing innovative strategies to improve community engagement.

HR-Talent Management Intern

HDFC Ergo
04.2023 - 05.2023
  • Redesigned Campus Hiring Approach; assisted in creating a structured campus recruitment framework, collaborating with academic institutions to streamline onboarding and enhance candidate experience
  • Supported End-to-End Recruitment; contributed to sourcing, screening, and interviewing processes using ATS tools, ensuring alignment with organizational hiring goals
  • Enhanced Employee Engagement Initiatives; played a key role in implementing recognition programs and well-being activities, fostering a positive workplace culture
  • Leveraged HR Analytics; utilized data analysis to support talent retention strategies and identify workforce trends, aiding informed decision-making

Intern - Operations Consultant

BloodConnect Foundation
04.2020 - 05.2020
  • Organized blood donation drives during the COVID-19 pandemic and provided critical support to thalassemia patients in Hyderabad.
  • Coordinated logistics for events, ensuring efficient setup and execution.
  • Conducted follow-up communications with donors to foster relationships and retention.
  • Engaged with donors to promote awareness of blood donation importance.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Intern - Monitoring, and Evaluation

ATMA - An Accelerator for Education
07.2019 - 08.2019
  • Contributed to the India School Leadership Project by supporting the Hyderabad team in their outreach to approximately 50 schools across Telangana
  • Participated in planning and execution of community outreach programs, strengthening community relations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Facilitated smoother communication channels by organizing regular team meetings.
  • Collaborated with team members to prepare comprehensive reports and presentations.
  • Engaged stakeholders through surveys and interviews to gather feedback.
  • Reviewed literature to inform best practices in evaluation processes.
  • Developed strong working relationships with colleagues across various departments, fostering a collaborative work environment.
  • Promoted a culture of continuous learning by sharing insights from evaluations with relevant team members.
  • Collaborated with project teams to design evaluation frameworks that effectively measured program outcomes and impact.
  • Cultivated strong communication skills by presenting complex information clearly during meetings with diverse audiences including supervisors, peers, and external partners.
  • Participated in regular team meetings where feedback was exchanged constructively among peers regarding ongoing projects.
  • Coordinated data collection efforts, streamlining processes for increased efficiency and accuracy.
  • Ensured compliance with ethical guidelines throughout all stages of the evaluation process, maintaining confidentiality and integrity of data collected.
  • Maintained organized records of all evaluation activities and data, ensuring easy access to relevant information for future reference.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.

Fundraising Intern

Muskurahat Foundation
10.2018 - 11.2018
  • Showcased strong event planning and fundraising skills by organizing successful events to benefit underprivileged children in Mumbai, Bangalore, and Hyderabad
  • Coordinated volunteer schedules, optimizing resource allocation for various events.
  • Collaborated with team members to develop educational materials for workshops and events.
  • Conducted research on best practices in community service to inform program development.

Education

Master of Arts - Population And Family Health Studies

Indira Gandhi National School Open University
New Delhi, India
07-2026

Master of International Business - Human Resources Management

SDA Bocconi School of Management
Italy
03-2024

Master of Arts - Political Science

University College of Arts & Social Sciences, Osmania University
Hyderabad, India
05-2018

Bachelor of Arts - Political Science

Amity University
Uttar Pradesh, India
06-2016

Skills

  • HR Operations Management
  • Recruitment & Onboarding
  • Employee Engagement Initiatives
  • Performance Management
  • Talent Acquisition & Retention
  • Payroll & Benefits Administration
  • HRIS & HR Analytics
  • Policy Development & Compliance
  • Organizational Change Mgmt
  • Learning & Development
  • Grievance Management
  • Team Building & Leadership
  • Foundations of AI Powered Business
  • AI Powered Business Analysis
  • AI-Powered Development & Testing
  • Agentic AI & Automation
  • Career Readiness & Leadership with AI
  • Business Applications of AI
  • Core Data Science & GenAI Skills

Certification

  • Post Graduate Diploma in Human Resource Management from Indira Gandhi National Open University, Delhi in 2025
  • Certificate in Human Rights from Indira Gandhi National Open University, Delhi in 2024
  • Post Graduate Diploma in Women & Gender Studies from Indira Gandhi National Open University, Delhi in 2022
  • Post Graduate Certificate in Climate Change from Indira Gandhi National Open University, Delhi in 2021
  • Post Graduate Diploma in Urban Planning & Development from Indira Gandhi National Open University, Delhi in 2020
  • Certificate in HIV & Family Education from Indira Gandhi National Open University, Delhi in 2020
  • Post Graduate Diploma in Criminal Justice from Indira Gandhi National Open University, Delhi in 2018

Languages Known

English, Hindi and Assamese

Timeline

Operations Manager

Haque Commercial Complex (Family Owned Business)
04.2024 - 04.2025

Corporate Social Responsibility Intern

Indian Development Foundation
06.2023 - 07.2023

HR-Talent Management Intern

HDFC Ergo
04.2023 - 05.2023

Intern - Operations Consultant

BloodConnect Foundation
04.2020 - 05.2020

Intern - Monitoring, and Evaluation

ATMA - An Accelerator for Education
07.2019 - 08.2019

Fundraising Intern

Muskurahat Foundation
10.2018 - 11.2018

Master of Arts - Population And Family Health Studies

Indira Gandhi National School Open University

Master of International Business - Human Resources Management

SDA Bocconi School of Management

Master of Arts - Political Science

University College of Arts & Social Sciences, Osmania University

Bachelor of Arts - Political Science

Amity University

OTHER COURSES

  • AI Career Accelerator Program- Inner Circle – BE10X, 2025
  • Legacy Wealth Builder-Generational Wealth Mastery Inner Circle Program - Springpad, 2025
  • Coaching Skills for Managers Specialization - Coursera, 2020

PROFESSIONAL ENGAGEMENTS/DISSENTATION PROJECTS

Global DEI: Analyzed diversity, equity, and inclusion strategies in global workforces, BYJU'S Talent & Career Management: Assessed talent management practices at BYJU'S, LGBTQIA+ Rights: Studied societal and legal issues for LGBTQIA+ communities, Crimes Against Women & Children: Investigated rising crimes and policy solutions in India, Bangladeshi Refugees in Assam: Analyzed socio-political impact of refugees in Assam, Manual Scavenging: Researched human rights issues and solutions for manual scavenging

Hobbies- Badminton, Cycling, Travel

  • Endurance sports: marathons, walkathons, and long-distance cycling, with a focus on continuous training and resilience.
  • Community sports organization: organized 700+ badminton games, uniting 1,000+ enthusiasts through inclusive, fair-play events.
  • Core philosophy: fostering kindness and camaraderie, and leveraging collective engagement to unlock new possibilities.
Farhaan Haque