FAROOQUE SHAIKH

Driven by a passion for excellence and a knack for strategic growth, I excelled at Amazon as a Senior Key Account Manager, leveraging strong analytical skills and effective communication to boost seller performance and satisfaction. My background includes pioneering account management strategies, achieving significant revenue growth, and fostering team collaboration. With a blend of decisive leadership and imaginative problem-solving, I consistently deliver results beyond expectations.

• Sachin Murari, City Manager, muraris@amazon.com, 9982366888 (Amazon)
• Sachin Patil, Regional Manager, 9999630787 ( Amazon)

• Cricket
• Biking

• Date of Birth: 01/20/81
• Marital Status: Married

• Nokia, Senior Sales Executive, 06/01/07, 12/01/11, Deliver a high Level of Customer service and to achieve or exceed set operational targets., To set the store Display according to the guidelines.
• Microsoft, Route Trainer (Nokia-Microsoft mobile Device), 12/01/11, 01/01/16, Regular follow ups with promoters to obtain feedback, Acting as a link between the promoters, Visiting to the respective store and providing them new upcoming model training from brand promoters to the owners., Motivating brand promoters for the sales., Giving innovative ideas for the growth of the business.
• Just Buy Live Enterprise Pvt Ltd (Ecommerce), Sales Officer, 03/01/16, 12/01/17, Successfully Handle kinds of positions right from officer level to higher managerial levels, Timely completion of assigned targets, Supervising the team leader and by making a note that all the Retail area manager visit all the respective stores and getting business done through just buy live online app., Taking regular attendance of retails area manager and also following the issues by personally by visiting the respective stores., Taking correct decision of the Team leader and their team members and their salary part.
• Dev Marketing (Top-10 Mobile Group), Auditor, 06/01/18, 09/01/19, Auditing at different location stores., Bringing up the new change in stores and also taking necessary decisions., Inspection's of Brand Promoters and Managers also make a point on their hygiene, grooming and their behaviors in the store., Visiting each stores frequently to notice the change in the stores and staff., Coordinating with respective Brand Team Leaders for the issues of respective brand promoters also taking actions when required.
• Udaan (Hiveloop Technology Pvt Ltd), Sales Officer, 09/01/19, 05/30/22, Handling Team of 20 Employees FMCG & pharma Vehicles of B2B Sales., Developing areas and convert buyers to app from scratch., Developing strategy, tactics, sales plan, leading, recruitment, training and monitoring the performance of team members to ensure deficiency in sales operations and meeting of individuals and group targets., Creating an inspiring team environment with an open communication culture., Responsible for customer acquisition, revenue, retention and customer support., Conceptualizing and implementing a robust for business performances tracking and reporting.
• Reliance Retail (Netmeds), Team Leader, 07/01/22, 06/01/23, Handling Team of 8 Employees FMCG & pharma Vehicles of B2B Sales., Onboard all medical store in to reliance netmeds platform., Developing strategy, tactics, sales plan, leading, recruitment, training and monitoring the performance of team members to ensure deficiency in sales operations and meeting of individuals and group targets., Creating an inspiring team environment with an open communication culture., Responsible for customer acquisition, revenue, retention and customer support., Conceptualizing and implementing a robust for business performances tracking and reporting.
• Wogom B2B E-Commerce (Worlds Good Market), Senior Key Account Manager, 07/01/23, 10/01/24, Handling Team of 20 BDA MOBILES AND CD of B2B Sales., Onboard large appliances seller and mobile category with the help of BDA pride them for fintech facility for smooth transaction via rupify., Developing strategy, tactics, sales plan, leading, recruitment, training and monitoring the performance of team members to ensure deficiency in sales operations and meeting of individuals and group targets., Creating an inspiring team environment with an open communication culture., Responsible for customer acquisition, revenue, retention and customer support., Conceptualizing and implementing a robust for business performances tracking and reporting.
• Amazon, Senior Key Account Manager, 10/01/24, 01/07/25, Providing dedicated support to high-value sellers who generate significant revenue on Amazon's platform., Assisting with inquiries, addressing challenges, and offering solutions to ensure these sellers maintain high levels of performance., Offering personalized guidance to help sellers optimize their listings, increase sales, and improve their customer experience., Tracking the performance of high-value sellers, identifying opportunities for growth, and addressing any issues related to sales, inventory, or fulfillment., Ensuring that sellers comply with Amazon's policies and guidelines while maintaining a high level of customer satisfaction., Providing insights to help high-value sellers optimize their product listings, advertising, pricing strategies, and other tools offered by Amazon., Analyzing data to identify trends, challenges, and opportunities for sellers., Helping sellers resolve any operational or technical issues, including product listings, shipping, fulfillment, and customer feedback., Acting as a point of escalation for complex issues that require high-level intervention., Collaborating with internal teams to enhance services and tools for high-value sellers., Working on initiatives to grow Amazon's marketplace by attracting and retaining top-performing seller.