Farzana A

A skilled Product Documentation Specialist with extensive experience in technical writing and documentation management. Currently working at WiseTech Global, responsible for migrating user guides, converting documents to Markdown, and developing content for SharePoint sites. Previously at Blume Global, managed internal and external documentation for core products, collaborated with cross-functional teams, and authored customer-specific guides. Experienced in migrating EDI documents, resolving conflicts in Markdown files, and contributing to release management. Proficient in tools like Oxygen XML, DITA, GitHub, and VS Code, handling complex documentation tasks while ensuring consistency with style guides and deadlines.