Fathima Mesrin

Calicut

Summary

Dynamic Customer Relationship Manager with a proven track record at Manage the Relationship With Customers.

Finance professional with comprehensive background in accounting, ready to contribute to financial management and reporting. Known for accuracy in financial record-keeping and proficiency in tax preparation.

Developed extensive skills in financial management and reporting within fast-paced accounting environment. Excels in maintaining accurate financial records and utilizing Tally prime software for comprehensive bookkeeping. Seeking to transition into new field where these transferable skills can drive growth and efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

Certification

Work History

Customer Relationship Manager

Way to Nikkah

Managed customer relations on ongoing basis to maximize customer retention.
Delivered superior customer service to strengthen relationships and drive future business revenue.
Analyzed customer feedback to improve products and services, resulting in increased overall satisfaction levels.
Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
Developed long-term relationships with customers through personalized interactions, ensuring loyalty and repeat business.

Education

Diploma in Financial Accounting

G TEC

Vatakara

+2 in Computer Science

MHSS School

Memunda

Skills

Account administration
Accounts receivable
Purchase order management
Accounts payable
Invoicing and billing
General ledger management
Tax compliance

Fixed assets management
Cost accounting
Accounting and bookkeeping
Microsoft Excel
General ledger accounting
General ledger entries

Certification

Diploma in financial accounting

Tally

Languages

English

Intermediate (B1)

Hindi