Vishal Shrivastava
Freelance Remote Consultant. Senior Presales Consultant
Indore,MP
Summary
Professional Synopsis Focused Business Analyst, skilled in advising clients with technical, software management and performance illustrated over 12 years. Analytical and driven with a passion for cultivating client satisfaction for the growth of the company. An effective communicator with excellent interpersonal at CxO level, logical thinker, research & analytical abilities to learn and adapt new technology with willingness to travel and effective deal breaker.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Functional Consultant, Pre-Sales Consultant
CitySoft Consulting
Melbourne, Australia
03.2020 - Current
- Work with customers to understand needs and provide service.
- Developed team communications and information for weekly meetings.
- Handle calls and address customer inquiries and concerns.
- Template distribution and data gathering
- Mapping and GAP analysis for each module - Master data configuration
- Preparation of Change request/new requirements specification document(RSD)
- Coordination with the technical team for RSD
- Support user acceptance testing
- Design solutions based on prospect requirements and deliver predefined ROI
- Responsible for providing technical demos of Products to prospects
Sr. Application Engineer
BatchMaster Software Pvt Ltd
Indore, MADHYA PRADESH
01.2014 - 02.2020
- Responsible for technical enablement of Partners & customers within the aligned regions by conducting onsite or online trainings.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Maximized proficiency in SAP Business One and BatchMaster Software to prepare and present technical reports and effectively support cross-functional teams.
- Maximized proficiency in ERP to prepare and present technical reports and effectively support cross-functional teams.
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Generated target accounts sales objectives, opportunities, and projection reports to prioritize work.
- Developed proposals and pricing for large- and small-scale manufacturing products, including software and customized products.
- Visited over 100 clients per year to determine feasibility, analyze requirements and provide solution suggestions.
- Conducted research to determine client needs and implemented product testing plans.
- Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
Application Engineer (Business Analyst role)
BatchMaster Software Pvt Ltd
01.2008 - 01.2014
- Demonstrate how technology of any proposed solution adds substantial value by enabling business process change.
- Respond to all technical questions regarding the installation and implementation of new software.
- Create and adapt presentations to address prospect’s specific business needs and highlight technical advantages of company solutions.
- Solution demonstrations, conference room pilot and on-going Q&A).
- Provide information and strategic insight to clients and prospects on designated solutions within the company portfolio, including current and future direction.
- Maintain understanding of company solutions and competitive offering's in the market.
- Educating the customers to improve technical handling of troubleshooting operations and assisting them to implement well planned projects and designs.
Education
B.S.E - undefined
Vandana Convent School
01.2000 - 01.2001
B.S.E - undefined
01.1998 - 01.1999
Indore – BE(Electrical)- 65 percentHigher Secondary from Vandana Convent School, MP (C. - undefined
Shree Vaishnav Institute of Technology and Science
Skills
National/International Client Support (USA, Middle
Client Account Handling, Relationship Development
Requirement Gathering and DemonstrationsTroubleshooting and Issue ResolvingLeadership Quality with excellent written and verbalStrong logical and analytical thinkingBRD (Creation of Business Requirement document)SRS (Software requirement specification)Sage Accpac, SAP Business One, BatchMaster Software, Cloud Based ERP
Functional Knowledge of different industries
MS Office, Microsoft SQL, USFDA Requirements
Accomplishments
- Achievements.
- BatchMaster Employee of the Year 2012-2013.
- Conceptualized and participated in the system andapplication design of Dairy Vertical, Pharma Vertical.
- Successfully managed and mastered the company'sERP product and terminologies.
- Successfully secured 120+ key accounts for thecompany's ERP product.
Certification
Successfully secured 100+ partners in Asia Pacific and
Timeline
Functional Consultant, Pre-Sales Consultant
CitySoft Consulting
03.2020 - Current
Sr. Application Engineer
BatchMaster Software Pvt Ltd
01.2014 - 02.2020
Application Engineer (Business Analyst role)
BatchMaster Software Pvt Ltd
01.2008 - 01.2014
B.S.E - undefined
Vandana Convent School
01.2000 - 01.2001
B.S.E - undefined
01.1998 - 01.1999
Indore – BE(Electrical)- 65 percentHigher Secondary from Vandana Convent School, MP (C. - undefined
Shree Vaishnav Institute of Technology and Science