Felix Jose
Kopparambil(H)ChempuP.O Vaikom
Summary
Dynamic Sales Coordinator with a proven track record at Bharat Petroleum Corporation, enhancing productivity and revenue through expert relationship management and sales strategy development. Skilled in team collaboration and customer engagement, consistently achieving targets by leveraging strong managerial skills and sales expertise. Excelled in mentoring sales teams towards exceeding individual goals, underpinned by a commitment to customer satisfaction and process efficiency.
Overview
13
13
years of professional experience
Work History
Sales Coordinator
Bharat Petroleum Corporation
Ernakulam
09.2016 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance
- Streamlined sales processes for improved efficiency and customer satisfaction
- Collaborated with marketing team to develop targeted promotional materials and campaigns
- Coordinated product demonstrations to showcase key features for sales prospects
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process
Sales Associate
Tata Tele Service
Kochi
04.2012 - 08.2016
- Built relationships with customers to encourage repeat business
- Solved customer challenges by offering relevant products and services
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Engaged with customers to build rapport and loyalty
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry
- Provided positive first impressions to welcome existing, new, and potential customers
Education
Bachelor of Commerce -
ANNAMALAI UNIVERSITY
Ernakulam, India05.2017
Diploma - Computer Hardware & Network Engineering
Kerala State Rutronix
Ernakulam, India10.2012
Diploma - Fire & Safety Engineering
Bharat Petroleum
Ernakulam, India03.2010
Skills
- Customer communication
- Sales reporting
- Issue resolution
- Report creation
- Lead generation
- Sales expertise
- Schedule management
- Customer feedback analysis
- Relationship management
- Field personnel support
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1
Timeline
Sales Coordinator
Bharat Petroleum Corporation
09.2016 - Current
Sales Associate
Tata Tele Service
04.2012 - 08.2016
Bachelor of Commerce -
ANNAMALAI UNIVERSITY
Diploma - Computer Hardware & Network Engineering
Kerala State Rutronix
Diploma - Fire & Safety Engineering
Bharat Petroleum
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