Fenil Gandhi
Technical Specialist
Bengaluru,KA
Summary
A Technical Specialist with 10+ Years of experience in Networking Protocols development which includes Initial prototyping, Architecture, Detail design and Coding.
Overview
11
11
years of professional experience
3
3
Languages
2
2
years of post-secondary education
Work History
Technical Specialist
Nokia Corp. (Former Alcatel-Lucent India Ltd.)
06.2014 - Current
- Designed and architected multiple high-priority projects, ensuring scalability, performance, and maintainability. Collaborated closely with cross-functional teams to define technical requirements, develop robust system architectures, and implement innovative solutions. Consistently delivered high-quality results on schedule, balancing project constraints and evolving business needs.
- Provided exceptional customer issue support by diagnosing and resolving complex technical challenges efficiently. Engaged in root cause analysis, developed long-term solutions, and implemented process improvements to prevent recurring issues. Maintained clear communication with stakeholders, ensuring prompt resolution and customer satisfaction.
- Maintained comprehensive documentation of technical processes, including system architecture, troubleshooting guides, and best practices. Ensured that knowledge was effectively shared across teams, improving efficiency and reducing onboarding time for new engineers. Actively contributed to internal wikis and documentation repositories to support long-term knowledge retention.
- Trained junior engineers on industry best practices, coding standards, and company-specific procedures. Conducted hands-on workshops, provided mentorship, and offered guidance on problem-solving approaches. Fostered a collaborative learning environment to help team members enhance their technical skills and contribute effectively to projects.
Education
Master of Technology - Computer Science
Vellore Institute of Technology
Vellore, India 07.2012 - 06.2014
Skills
IGMP
Accomplishments
* Implemented tool which is used to respond the DHCP lease query request for DHCPv4 Bulk lease query. (This tool will establish TCP connection with ISAM and served the request based on remote id).
* Implemented Host simulation support(currently only support management layer) for IHUB(core-1 in ISAM) using qemu virtio modern device support.
Received appreciation from higher management as this implementation reduce the dependency of actual target hardware usage and it can be use for multiple purpose in R&D for debugging.
* Good appreciation from manager and higher management for my quick understanding of the technology and involvement in working on challenging tasks in various area.
* Received multiple awards from Nokia for solving complex customer issues.
Timeline
Technical Specialist
Nokia Corp. (Former Alcatel-Lucent India Ltd.)
06.2014 - Current
Master of Technology - Computer Science
Vellore Institute of Technology
07.2012 - 06.2014
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