Fernando Torres
Fort Wayne
Summary
Detail-oriented professional known for exceptional problem-solving abilities and commitment to safety compliance. Experience in monitoring operations and resolving conflicts effectively, contributing to a productive work environment. Results-driven professional with expertise in operational management, conflict resolution, and customer service. Proven ability to implement standard operating procedures and train new employees for enhanced workflow efficiency. Dedicated assistant manager with a strong track record in operational management and team coordination. Skilled in strategic planning and inventory management, with a focus on implementing effective training programs that enhance employee performance and customer satisfaction. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Amazon
Fort Wayne
06.2024 - Current
- Managed daily operations to enhance workflow efficiency.
- Coordinated team schedules to maintain optimal staffing levels.
- Implemented standard operating procedures for process improvements.
- Trained new employees on company policies and operational practices.
- Monitored inventory levels and ordered supplies.
- Conducted regular audits to ensure compliance with safety standards.
- Resolved customer inquiries and issues to maintain service quality.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Mechanic
JAT of Fort Wayne
Fort Wayne
09.2025 - 11.2025
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on various vehicle models and types.
- Collaborated with team members to streamline repair processes, improving overall workflow efficiency.
- Maintained a clean and organized workspace to ensure safety and efficiency.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Facilitated teamwork by collaborating with mechanics on challenging repair tasks.
- Monitored shop equipment to maintain safe working condition.
- Kept detailed records of repairs, labor involved and parts used.
Carpenter
k&s pallets
Fort Wayne
02.2024 - 06.2024
- Constructed wooden pallets using hand and power tools.
- Collaborated with team members to streamline workflow and optimize task completion.
- Inspected materials for quality before assembly processes.
- Assisted in training new employees on safety and operational procedures.
- Maintained clean and organized workspaces to promote safety standards.
- Followed company guidelines for equipment maintenance and repairs.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Performed various carpentry duties, including both rough and finish carpentry.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
Mechanic
Carlos HVAC
Aguascalientes
06.2019 - 01.2024
- Educated clients on system operation and energy-saving practices.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Rebuilt and reassembled engines according to manufacturer specifications.
- Diagnosed engine issues using advanced diagnostic tools and equipment.
- Collaborated with team members to streamline rebuilding processes and improve efficiency.
- Maintained a clean and organized work area to ensure safety protocols were followed.
- Conducted quality control checks on completed engines to ensure performance standards.
- Assisted in training new employees on engine rebuilding techniques and safety practices.
- Troubleshot mechanical problems to identify root causes and implement effective solutions.
- Supported inventory management by tracking parts and supplies for engine rebuilding projects.
- Inspected engines to identify areas of wear or damage.
- Disassembled and reassembled engines to prepare for rebuilding process.
- Ensured compliance with safety regulations while operating heavy machinery.
- Adhered to quality assurance standards established by the company.
- Diagnosed issues in customer vehicles by analyzing symptoms and performing tests.
- Maintained accurate records of work performed on each engine rebuild job.
- Rebuilt carburetors, fuel pumps, distributors and electronic ignition systems.
- Repaired, replaced and adjusted brakes.
- Conducted test drives before and after repair services.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
Education
High School Diploma -
Preparatoria Las Americas
Aguascalientes, Mexico06-2019
Skills
- Operational management
- Standard operating procedures
- Inventory management
- Workforce training
- Customer service
- Vehicle inspection
- Conflict resolution
- Attention to detail
- Time management
- Strategic planning
- Employee engagement
- Orientating and training
- Engine rebuilding
- Quality control
- Vehicle diagnostics
- Brake inspection
- Safety compliance
- Tool operation
- Material inspection
- Problem solving
- Problem-solving
- Data entry
- System troubleshooting
- Parts ordering
- Script writing
- Log updates
- Network administration
- Route navigation
- Vehicle maintenance
- Team leadership
- Customer relationship management
- Effective communication
- Call escalation
- Critical thinking
- Conflict mediation
- Cultural awareness
- Key holder experience
- Creative problem solving
- Task prioritization
Languages
Spanish
Full Professional
Timeline
Mechanic
JAT of Fort Wayne
09.2025 - 11.2025
Assistant Manager
Amazon
06.2024 - Current
Carpenter
k&s pallets
02.2024 - 06.2024
Mechanic
Carlos HVAC
06.2019 - 01.2024
High School Diploma -
Preparatoria Las Americas