Firoz Babu S

Managed multiple customer funding programs and rebate structures in alignment with contractual agreements and customer needs.

• Processed customer rebates tied to achievement of agreed sales targets and applicable rebate percentages.
• Monitored forecasts against actuals to enhance budgeting accuracy and support business performance tracking.
• Managed customer portfolios while following contractual agreements, internal policies, and finance processes.
• Supported Defence Trade team by collaborating with Sales team to set up and maintain customer agreements in the system according to business requirements.
• Shared customer budget allocations with Sales team and tracked updates to support rebate invoice processing and financial planning.
• Collaborated with cross-functional teams to resolve customer funding, rebate, billing, and invoicing requirements efficiently.
• Ensured accuracy of financial records and ensured timely completion of activities in line with business and finance requirements.
• Led IBM cross-functional teams through strategic planning and daily execution.
• Supported head leadership on IBM governance, priorities, and policy decisions.
• Coordinated stakeholder communication across IBM business units and client groups.
• Guided team members on IBM processes, standards, and operating procedures.
• Monitored delivery against IBM transformation goals and service expectations.
• Facilitated meetings to align IBM leadership on action items and deadlines.
• Improved workflow consistency at IBM through process reviews and team support.

• Led Capgemini delivery team through daily workload planning and task assignment.
• Coordinated client communication and resolved escalations within Capgemini service operations.
• Monitored service tickets and ensured timely handling through ServiceNow workflows.
• Streamlined accounts receivable processes to enhance cash flow and reduce outstanding receivables.

• Streamlined accounts receivable processes to enhance cash flow management.
• Reconciled ledger accounts and investigated posting differences in shared services records.
• Prepared journal entries for month-end close and general accounting.
• Processed invoices and payment requests in outsourcing accounting workflows.

• General Accounting
• Prepared and presented monthly and annual financial statements for management review, facilitating informed decision-making.
• Led chief accounting operations for a quarry company, ensuring accuracy of financial records and ledgers.
• Reviewed and processed supplier invoices, payments, and expense postings for Al-Khatmat Quarry Co. LLC to maintain financial integrity.

• General Accounting
• Processed vendor invoices and matched purchase orders to ensure accurate financial records at Lanco Industries Pvt. Ltd..
• Reconciled bank statements and ledger accounts to maintain financial accuracy for Lanco Industries Pvt Ltd.
• Prepared journal entries and maintained general ledger records to support accurate financial reporting.