Summary
Overview
Work History
Education
Skills
Internship
Certification
Timeline
Generic

Soumya Sadanandan

Bangalore

Summary

  • Detail-orientated Test Lead adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
  • Quality Engineer with 9 years of experience in mainframe application testing and 2 years in Pega application.
  • Performed the role of Module Lead, with management activities for 5 years.
  • Have experience in handling teams with 15+ members.
  • Have learnt automation - Selenium and hands-on experience with running and maintaining scripts in a framework designed in RFT.
  • Have Business knowledge on Healthcare for both Membership, Claims, and Clinical area. Certified in AHM-250 health care management by AHIP.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Test Manager

HCL Technology
08.2022 - Current
  • Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
  • Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
  • Coordinated with off-site staff to verify correct use of test procedures and confirm accurate reporting.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Edited software documentation to increase accuracy and reduce occurrences of user error due to confusing content.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Documented testing procedures for developers and future testing use.
  • Incorporated delivery requirements into planning of testing schedules.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Tech Lead

Legato Health Technologies
04.2021 - 07.2022
  • Manage quality deliverables across Agile teams
  • Review all deliverable items, advice and provide feedback on Test scenarios to ensure system and User requirements are fulfilled
  • Engage Team in learning healthcare concepts and Enrolment applications
  • Manage automation suite built on selenium and perform Test Execution per release
  • Built and maintained courteous and effective working relationships
  • Enhanced working relationships by participating in team-building activities
  • Picked up additional tasks to aid team success
  • Developed excellent working knowledge of industry trends and improvements in processes
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions related to products.

Sr QA Engineer

Legato Health Technologies
02.2019 - 04.2021
  • Have been working in Extracts and Reports Team, for Membership EnB Team
  • Have experience in the following streams: Membership, Billing, ID cards, WEM, Extract Reports and Letter Validation
  • Have handled critical work items like ELDP, SMART MEWA and support for ISG Refresh
  • Have attended Agile training, and am currently working and managing 4 Agile streamlined Team.

Quality Engineer

Cognizant Technology Services
07.2012 - 02.2019
  • Have worked for Quality Assurance, for Anthem's products and performed User Acceptance Testing, for 6 years in WGS Claim stream
  • Maintaining good repertoire with Business and Offshore
  • Have experience in all levels of Software Testing Life Cycle
  • Have performed all activities from Requirement Analysis to Test Closure and have mentored trainees
  • Have handled critical projects related to Claims for Anthem related to Exchange Initiatives, from beginning of Affordable Health Care Act (Obamacare) implementation in US
  • Have worked four consecutive years for ISG Refresh Claims Testing, ever since its commencement
  • Have worked on one of most challenging projects of Test Data management for Anthem, called Open Connect; which is capturing of all negative flows that could possibly happen in production
  • Thus, have reduced manual effort and increased cost savings
  • Have been instrumental in discussion of logic on Claims Initiatives, that are state specific, Private Exchanges, CXT, SPIDER and of Commercial migration
  • Have initiated and been successful in getting approvals by creating Proof of Concepts (POC) for Tools usage in Anthem, like ADPART, TDM and Automation Regression Suite
  • Expert in mentioned systems used in Anthem, - STAR, WGS from Enrollment, Billing and Claims Adjudication(and NASCO (ITS Testing))
  • Expert in Rational tools like RQM, RDNG, RTC and JIRA
  • Have worked in 8 months for Rates and Adjustments, where major testing was determining their premiums and rates offered to Customers, based on categories that vary from age, area, and lifestyle
  • Have also tested internal tools, like OnDemand, Call Care Browser (CCB), LITES, CIA, Rules Maintenance Application
  • Expert in creating EDI - 837 claims, and Authorization and Utilization management creation for Testing WGS.

Education

Bachelor of Science - Computer Science

MOP Vaishnav College For Women
Chennai
04.2012

Skills

  • Acceptance Criteria
  • Team Coordination
  • User Acceptance Testing (UAT)
  • Team Leadership Abilities
  • Application Test Management
  • Resource Planning Expertise
  • Project Management
  • Quality Assurance
  • Best Practices and Methodologies
  • Test Planning
  • System Integration Testing
  • Process Management
  • Quality Assurance Leadership
  • Scrum Methodology
  • Cross-Platform Testing
  • Developing Quality Standards
  • Team Mentoring
  • Bug Tracking and Resolution
  • Manual Test Case Preparation
  • Software Development Tools: JIRA, Digitalai Agility
  • Requirements Analysis

Internship

ITC, Intern, 2 months internship at ITC - modeled Employer Database system, using Microsoft Visual Studio and MS Access

Certification

  • Introduction to Health Insurance Plans[AHM250] , AHIP - 2020
  • Certified Product Manager, Duke CE by Upgrad - 2022

Timeline

Test Manager

HCL Technology
08.2022 - Current

Tech Lead

Legato Health Technologies
04.2021 - 07.2022

Sr QA Engineer

Legato Health Technologies
02.2019 - 04.2021

Quality Engineer

Cognizant Technology Services
07.2012 - 02.2019

Bachelor of Science - Computer Science

MOP Vaishnav College For Women

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Soumya Sadanandan