Flamy Joynar Birru

Account: ODIDO, Netherlands.

Technical Acumen: Informatica, Teradata, AWS services (EC2, IAM, Glue, Appflow, S3 bucket), Redshift, ServiceNow.

• Successfully managed the project (ODIDO/T-Mobile) from initiation to closure, ensuring it was completed on time and within budget, using traditional and agile methodologies.
• Facilitated daily stand-ups, sprint planning, reviews, and retrospectives to maintain team alignment, coaching teams to adhere to Agile principles, and continuous improvement.
• Delivered techno-functional solutions in both banking and telecom domains, bridging the gap between technology and business requirements for enhanced outcomes.
• Leading initiatives to install, upgrade, troubleshoot, and maintain applications, high-availability environments, and automated solutions.
• Designed and implemented cloud-based solutions using AWS services to meet business needs and enhance performance.
• Gathered data from various sources, analyzed data patterns to develop data-driven strategies, and established plans to meet specific goals using Linux, Informatica, SQL, and other tools, resulting in efficient, automated solutions.
• Applied ITIL processes to manage IT services, and improve service delivery effectively.
• Effectively communicated with internal and external parties, including business stakeholders, external vendors, and audit functions, to ensure project success.

Significant Achievements:

• Decommissioning of Informatica PowerCenter on a Linux platform and migration of data to AWS Cloud: This was a multi-step process, and the goal is to ensure that the migration is seamless, with minimal disruptions to business operations. The activity was handled efficiently and securely completed while decommissioning the old environment. The key is thoroughly testing, validation, and coordination between teams to ensure that the cloud infrastructure is set up properly, and the data integrity is maintained throughout the process.
• Automations: I have written and deployed shell scripts for system health checks (top, sar, mountpoint, memory, zombie process, purge), availability, and performance reporting (tnsping, telnet, nslookup), analyzing the system, and performing system interpretation.
• Delinking of development and acceptance environment servers from the production environment: This project involved crucial steps of uninstalling Qlik software from servers and reinstalling the Qlik software on the servers as a single-node architecture, implementing and managing a structured environment separation strategy to optimize performance, ensure data integrity, and enhance scalability across Dev, UAT, and production environments. Established clear governance processes to streamline change management, improve resource utilization, and support the organization’s growth with a focus on stability and performance.
• QlikView and Qlik NPrinting SSL certificate installation: The project involved the installation of the QlikView certificate, coordinated closely with the Network team to ensure secure and efficient data access for the business. After successful installation and validation, the system was tested to ensure that the business users could access the necessary data without disruption. The project was completed on schedule, with full data availability ensured for the business, allowing seamless access to QlikView for analytics and reporting.

Account: Deutsche Telekom / T-Mobile.

Technical Acumen: Informatica, Unix/Linux, Teradata, ServiceNow.

• Maintained clear and effective communication with clients throughout the project lifecycle.
• Evaluated the needs of departments and delegated tasks to optimize overall production.
• Facilitated training sessions for new employees on company policies, procedures, and technical platforms.
• Implemented strategies to take advantage of new opportunities. Managed project timelines and deliverables, ensuring timely completion within budget.
• Organized client meetings to provide project updates. Set specific goals for projects to measure progress and evaluate end results.

Significant Achievements:

• Migration of the Informatica PowerCenter database from AIX to Linux for more flexibility, and to improve things like application speed, reliability, security, and disaster recovery planning, as well as efficient storage techniques, while reducing data redundancies in maintaining quality data for decision-making.
• Informatica PowerCenter version upgrade: The project involved the successful installation and upgrade of Informatica PowerCenter software, configuring, monitoring, and maintaining application services such as the Repository service, Integration service, Model repository service, Analyst service, and Data Integration service. The end results were a smoothly implemented and upgraded Informatica PowerCenter environment, enabling improved data integration and processing capabilities for the organization.

Account: Northern Trust

Technical Acumen: DataStage, Informatica, PL/SQL, Linux Shell Scripting.

• Experience in understanding the business requirements and working on low-level and high-level design of the enhancement projects in the Data Warehousing Platform.
• Have expertise in maintaining an environment with grid, high availability, and load balancing.
• Experience in setting up an apps support platform to focus on customer satisfaction and MMTR reduction.
• Have expertise in configuring, monitoring, and maintaining application services such as Repository service, Integration service, Model repository service, Analyst service, and Data Integration service.
• Have expertise in resolving a wide range of issues at the server and client levels, including Informatica services crashes/hangs, application services crashes/hangs, workflow and session failures, session crashes/hangs, troubleshooting operational issues, and other issues arising from the usage of Informatica.
• Good expertise in UNIX/Linux-hosted applications using ETL tools (Informatica 9.6, 10.2 HF2, and 10.5v; DataStage 11.3; Ab Initio) in the Data Warehousing Platform.
• Updated software upon the release of vendor patches to mitigate vulnerabilities.
• Ensured compliance with established processes, procedures, policies, guidelines, and standards.

Account: Walmart.

Technical Acumen: Managed file systems, Connect Direct, SSL certificates, Mainframes, BMC Remedy.

• Provided primary and secondary support for business applications, ensuring they run smoothly and efficiently.
• System Maintenance: Maintain and upgrade operating systems and software packages to ensure a stable, secure technical infrastructure.
• Troubleshooting: Resolved functional and system errors, and worked closely with business partners and development teams to address issues promptly.
• Monitoring: Proactively monitor event logs and system performance to identify and address potential issues before they escalate.
• Analyzed data from various sources to identify areas needing improvement.
• Team Leadership: Lead and manage a team of support staff, providing guidance, training, and support to ensure high performance, and adherence to best practices.

Account: U.S. Bank

Technical Acumen: ConnectDirect, Connect Enterprise, Informatica, PLSQL, Autosys, ServiceNow.

• System Maintenance: Install, configure, and maintain Informatica software, including performing system upgrades, and applying patches.
• Data Integration: Oversee data integration processes, ensuring they run smoothly and efficiently.
• Performance Monitoring: Monitor system performance, and troubleshoot issues as they arise.
• Technical Support: Provided L2 technical support to users and resolved platform-related issues.
• Collaboration: Work with other IT and data teams to optimize data operations.
• Documentation: Create and maintain documentation for system configurations and procedures.
• Best Practices: Implement best practices for data integration and platform performance.
• Capacity Planning: Perform capacity planning and ongoing monitoring.
• User Management: Manage user accounts, folder creation, and configure database connections.
• Scheduling: Maintain and improve scheduling processes, such as using tools like Control-M Scheduler.
• Supported the manager in developing plans for future projects, initiatives, and objectives. Analyzed key performance indicators to identify effective strategies.
• Collaborated with other departments to develop effective solutions that meet customer needs.

Account: Capital One

Technical Acumen: Ab-initio, Teradata, PLSQL, BMC Remedy, HP Quality Center.

• ETL Development: Design and develop ETL (Ab Initio) processes to extract data from various sources, transform it into the desired format, and load it into target systems.
• Performance Tuning: Optimize ETL jobs for better performance, including parallelism, and resource utilization.
• Debugging and Troubleshooting: Identify and resolve issues in ETL processes, ensuring smooth and efficient data flow.
• Data Validation: Implement data validation checks to ensure data integrity and accuracy.
• Collaboration: Work closely with business analysts, data architects, and other stakeholders to understand requirements, and deliver solutions.
• Documentation: Maintain comprehensive documentation of ETL processes, including design documents, code comments, and user manuals.

Account: Capital One

Technical Acumen: Ab initio on Unix/Linux platform, Teradata, PL/SQL, Control-M, ServiceNow.

• Technical Support: Provide technical assistance and support to end users, resolving issues related to software applications.
• Issue Analysis and Resolution: Investigate user complaints, perform root cause analysis, and determine appropriate solutions to resolve issues.
• System Maintenance: Maintain and upgrade software applications and systems to ensure optimal performance and security.
• Coordination: Work closely with design and development teams to resolve complex application and system issues.
• Quality Assurance: Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications.
• Documentation: Maintain comprehensive documentation of issues, resolutions, and system configurations.
• Monitoring: Proactively monitor system performance and logs to identify and address potential issues before they escalate.
• Communication: Provide regular updates and progress reports to senior management and stakeholders.
• Avoided data loss by creating backups of programs.
• Identified areas for improvement in existing systems, and provided recommendations for optimization.