Vigneswaran M
Manager Cargo Operation
Bangalore,karnataka
Summary
With extensive experience in managing shipments, logistics, warehousing, transportation, and freight forwarding, I seek a senior-level position in an esteemed organization. My goal is to contribute to the planning and execution of shipments, ensuring compliance with internal procedures and applicable government regulations.
Overview
27
27
years of professional experience
14
14
years of post-secondary education
Work History
Manager – Cargo Services
Air India SATS Airport Services Pvt Ltd
6 2008 - Current
- Responsible for implementing strategies, policies, and procedures to achieve cargo service quality and revenue objectives
- Address and resolve queries, complaints, and claims from various airline offices in a timely manner
- Plan, organize, and coordinate operational activities to ensure efficiency, delegating responsibilities to staff and third-party contractors as necessary
- Perform administrative functions including staff rostering, performance appraisals, and participation in the recruitment panel
- Manage computerized Cargo Reservations Systems to ensure customer service information is accurate and revenue accounting is up to date
- Oversee import, domestic, and Section 48 workflows on a regular basis
- Supervise a Customs bonded warehouse with a staff of around 200 (handling both imports and domestic operations)
- Handle 18 international airlines and 2 domestic airlines
- Manage training and documentation for new hires and onboard new employees
- Ensure a safe and organized work environment and resolve staff conflicts
- Maximize team performance through monitoring, mentoring, and cross-training of employees
- Communicate effectively with employees, suppliers, and stakeholders to meet business goals
- Develop detailed plans and manage budgets to maximize productivity and resource allocation
- Ensure timely reporting of safety, security incidents, and operational mishandling, taking corrective and preventive actions.
Cargo Manager
JET AIR PVT LTD (GSA Jet Airways India Ltd)
03.1998 - 05.2008
- Monitored outbound and inbound cargo operations, from load control to warehousing and delivery
- Maximized cargo utilization on all flights based on available space
- Generated and distributed rosters and performance reports for subordinates
- Coordinated effectively between clients, airlines, customs, and cargo customers
- Managed export air cargo/mail manifestation and planned cargo based on aircraft allocation
- Supervised domestic operations and ensured efficient cargo handling.
Education
MBA (International Business) - International Business Management
Annamalai University
04.2010 - Current
BA (Defence Studies) - undefined
Bharathiyar University
HSS - undefined
Government Higher Secondary School
SSLC - undefined
Government High School
Skills
MS-Access
MS window/XP/NT
MS-Access
COSYS, COSYS PLUS & Cargo spot
Excellent management and interpersonal skills
Strong relationships with airlines, agents, and stakeholders
Trainingprofile
- Envirotainer Container Handling – The Active Cold Chain
- Dangerous Goods Acceptance & Handling Air India SATS CAT-6
- Operation Management online program from the institute for Industrial Development
- Basic Training Course in on CBRN Emergency Management for Airport Emergency – KIAL
Knownlanguages
- English
- Tamil
- Malayalam
- Kannada
Areaofspecialization
- Handling Air Cargo, Perishables, Pharmaceuticals
- Warehousing Logistics
- Customs Clearing and Forwarding
- Personnel Management
- Cool Port Operations (3 years)
- Section 48 Process (Since 2021)
Passportno
F0311673
Personal Information
- Date of Birth: 02/19/1974
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
MBA (International Business) - International Business Management
Annamalai University
04.2010 - Current
Cargo Manager
JET AIR PVT LTD (GSA Jet Airways India Ltd)
03.1998 - 05.2008
Manager – Cargo Services
Air India SATS Airport Services Pvt Ltd
6 2008 - Current
BA (Defence Studies) - undefined
Bharathiyar University
HSS - undefined
Government Higher Secondary School
SSLC - undefined
Government High School