G REKHA
Chennai
Summary
Configuration Engineer with more than 10 years of increasing responsibilities in technical leadership, computer technology and business-critical management. Expertise in networking concepts TCP/IP protocol, and network security, knowledge of firewall setup and administration, VPN, bandwidth management, and quality of service. Proven diagnostic abilities to work effectively in a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Configuration Engineer
Nokia Networks
03.2015 - Current
The configuration management engineer handles migration activities, fault management, and network outages. They work closely with operation teams to identify root causes and coordinate with field operation teams to resolve issues. They handle routing issues, link testing, QoS tuning, configuration changes, and vendor management. They handle tickets, change requests, problem investigations, and vendor ticket management. They coordinate with clients and customers, intervene in ISN submissions, and resolve rejections.
Fault Management Engineer
Samax Telecom Pvt Ltd
08.2014 - 02.2015
Remote integration of Vodaphone 4G site migration and script running, handling U2000 Server and Huawei 3900L BTS, rectifying hardware alarms, creating site data base, coordinating with field technicians, raising and closing CRs, installing new MRFU 900, preparing documents, and submitting sites to acceptance team.
Administrator
Ranstad India Ltd
04.2011 - 04.2014
Knowledge in Citrix, Netcool, Netket SOEM Server, and NMS5MUX (SIAE) Server. Delivered customer expected output, confirmed operation, maintained site takeover, coordinated with clients, remote field engineers, prepared NE visibility reports, managed troubleshooting, and coordinated with vendors for media-related outages and closures.
Service Engineer
HCL INFOSYSTEM LTD, Chennai
03.2007 - 03.2009
- The individual is involved in servicing Nokia Mobiles under warranty, using Phoneix software, BGA Machines, and blowers for component replacement and module study.
Academic Profile
INFORMATION TECHNOLOGY
Anna University
Year 2012, 7.29 GCPA,
Electronics & Communication Engineering
P.T.LEE Chengalvaraya Naicker Polytechnic College
Year 2006, 85.29%,
St.Joseph Higher Sec.school,
Year 2003, 91%
Technical Stuff
- Completed a course on Routing and Switching (200-125) under Cisco Certified Network Associate (CCNA) in Sans bound Networking.
- Completed a course on Palo Alto firewall in Suren Network.
Skill
Course in web applications (html,css,dom,javascript,php,mysql) in Accord info matrix., Java, C, C++, HTML5, CSS3, XML, PHP, Java script, DOM, MS Access, MYSQL, MS-Office, power BI, Power query
Accomplishments
1.In 2024, I was honored with the Women Achievers Award for my significant contribution to Nokia.
2.The GDC rise up award was received in 2023 and 2022.
PERSONAL SKILLS
1. Good at finding fast and effective solutions to various problems.
2. Very organised and disciplined.
3.Respectful, well-mannered, and punctual.
4.Willing to learn and is flexible in any source of electrical matters.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Disclaimer
I hereby declare that the above are true to best of my knowledge and belief.
Timeline
Configuration Engineer
Nokia Networks
03.2015 - Current
Fault Management Engineer
Samax Telecom Pvt Ltd
08.2014 - 02.2015
Administrator
Ranstad India Ltd
04.2011 - 04.2014
Service Engineer
HCL INFOSYSTEM LTD, Chennai
03.2007 - 03.2009