G SASI KUMAR
CHENNAI
Summary
Experienced Finance and Insurance Manager with comprehensive background in financial planning, risk management, and regulatory compliance. Possess powerful analytical skills combined with strategic thinking to drive positive business outcomes. Noted for improving operational efficiency by streamlining processes, thus optimizing overall financial performance.
Overview
12
12
years of professional experience
Work History
DIGITAL MARKETING MANAGER
FTCASH FINANCE PRIVATE LIMITED
CHENNAI
07.2022 - Current
- PRODUCT - Business Loan, Health Insurance, Credit Monitoring.
- Reported to the Vice President as a direct supervisor.
- Led and oversaw a team of 60 sales-focused Tele-Callers for Chennai and Coimbatore, resulting in increased business generation.
- Generated team MIS reports effectively, performed thorough analysis of tele-caller performance, and successfully developed efficient roster plans.
- Conducted regular training sessions to ensure the team was up to date on products and services.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
UNIT SALES MANAGER
ICICI LOMBARD
CHENNAI
03.2022 - 07.2022
- PRODUCT - Health Insurance.
- Reported directly to the Regional Sales Manager
- Led and oversaw a team of 80 sales-focused Tele-Callers for HDFC BANK, resulting in increased business generation.
- Effectively generated team MIS reports analyzed tele-caller follow-ups comprehensively and converted them into successful business deals.
- Trained new employees on product knowledge, pricing structures, and other sales techniques.
- Planned out long-term strategies for increasing overall unit revenues over time.
- Provided guidance and support to the sales staff throughout their daily operations.
- Resolved customer complaints in a timely manner while maintaining positive relations with clients.
TELESALES MANAGER
CHOLA MS GENERAL INSURANCE
CHENNAI
11.2021 - 03.2022
- PRODUCT - Health Insurance.
- Reported directly to the Regional Sales Manager
- Led and oversaw a team of 60 sales-focused Tele-Callers for INDUSIND BANK, resulting in increased business generation.
- Generated team MIS reports effectively, performed thorough analysis of tele-caller performance, and successfully developed efficient roster plans.
- Analyzed call recordings to identify areas for improvement in customer service quality.
- Conducted regular training sessions to ensure the team was up to date on products and services.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
RELATIONSHIP MANAGER
POLICY BAZAAR PVT LTD
CHENNAI
08.2021 - 11.2021
- PRODUCT - Health Insurance and Life Insurance.
- Reported directly to the Regional Sales Manager
- Managed a team of 15 Tele-Callers for inside sales and oversaw the performance of 10 Relationship Managers.
- Demonstrated ability to generate comprehensive team MIS reports, conduct thorough tele-caller performance analysis, and develop efficient roster plans.
- Generated reports regarding customer interactions, performance metrics, and revenue goals.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Developed strategies to attract new customers while retaining existing ones.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
SALES MANAGER
CUBIX INTEGRE
CHENNAI
02.2017 - 03.2021
- PRODUCT - Events Management.
- Reported directly to the Area Sales Manager.
- Led and supervised a team of 25 Tele-Callers for inside sales, as well as a field executive team consisting of 10 members.
- Generated team MIS report including tele-caller performance analysis and a well-structured roaster plan.
- Established relationships with key clients, while maintaining existing customer base.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
TEAMLEADER
ICICI LOMBARD
CHENNAI
12.2012 - 08.2016
- PRODUCT - Health Insurance.
- Reported directly to the Team Manager.
- Led and supervised a team of 15 Tele-Callers for inside sales operations.
- Streamlined operations by compiling comprehensive reports such as team MIS, individual tele-caller performance analysis, and an efficient Team Roaster plan.
- Maintained a positive work environment that promoted collaboration between team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Education
B.E - ELECTRICAL AND ELECTRONICS ENGINEERING
P.B COLLEGE OF ENGINEERING,ANNA UNIVERSITY
CHENNAI01.2012
H.S.C - COMPUTER SCIENCE
VALLAl S I ALAGARSAMY CHETTIYAR HIGHER SECONDARY
CHENNAI01.2008
S.S.L.C -
SRDK VIVEKANANDA VIDHYALAYA SCHOOL
CHENNAI01.2006
Skills
- Team leadership abilities
- Revenue Generation
- Digital Marketing
- Customer engagement strategies
- Cold calling skills
- Client Relationship Management
- Strategic Planning
- Sales Planning
Personal Information
- Father's Name: N GOVINDASAMY
- Date of Birth: 24-03-1990
- Marital Status: MARRIED
PROFESSIONAL ATTRIBUTES
- Effective Communication
- Good sense of Responsibility and Dedication
Languages
Tamil and English(Read & Write)
Disclaimer
I hereby declare that all the information given above is true and correct to the best knowledge and belief. The responsibility for any errors is solely mine.
Languages
Tamil
First Language
Timeline
DIGITAL MARKETING MANAGER
FTCASH FINANCE PRIVATE LIMITED
07.2022 - Current
UNIT SALES MANAGER
ICICI LOMBARD
03.2022 - 07.2022
TELESALES MANAGER
CHOLA MS GENERAL INSURANCE
11.2021 - 03.2022
RELATIONSHIP MANAGER
POLICY BAZAAR PVT LTD
08.2021 - 11.2021
SALES MANAGER
CUBIX INTEGRE
02.2017 - 03.2021
TEAMLEADER
ICICI LOMBARD
12.2012 - 08.2016
B.E - ELECTRICAL AND ELECTRONICS ENGINEERING
P.B COLLEGE OF ENGINEERING,ANNA UNIVERSITY
H.S.C - COMPUTER SCIENCE
VALLAl S I ALAGARSAMY CHETTIYAR HIGHER SECONDARY
S.S.L.C -
SRDK VIVEKANANDA VIDHYALAYA SCHOOL
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