G SIVA
Sr. Assistant Manager
Abhanpur,CT
Summary
Professional sales-focused manager with [Number] years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Sr. Assistant Manager
Jubilant Food Works
06.2017 - 11.2023
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Delivered top-notch customer service by addressing concerns promptly and maintaining open lines of communication with customers.
- Established strong relationships with vendors, negotiating favorable terms that saved costs without sacrificing quality.
- Coordinated staff schedules to ensure adequate coverage during peak times while minimizing overtime expenses.
- Enhanced customer satisfaction through timely issue resolution and proactive communication.
- Optimized inventory controls through accurate forecasting methods and prudent purchasing decisions.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Participated in industry conferences to stay current with market trends, applying newfound knowledge to improve company practices effectively.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
- Spearheaded the adoption of new technologies to improve overall operations and efficiency.
- Supported senior management by providing data-driven insights for strategic decision-making processes.
- Increased team productivity by implementing streamlined processes and procedures.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Conducted regular performance evaluations, providing constructive feedback and setting achievable goals for team members.
- Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
- Facilitated seamless employee training programs that resulted in higher retention rates and increased job satisfaction among new hires.
- Developed and implemented strategies for continuous improvement, resulting in increased operational effectiveness.
- Assisted in the development and execution of annual budgets, supporting financial goals for the department.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed detailed plans based on broad guidance and direction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored security to protect employees, customers and property.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created and implemented incentive initiative for on-the-job safety and achieved [Number] years with no Workers' Compensation claims.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Compiled financial data to comply with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Collaborated with cross-functional teams to drive business objectives and ensure project success.
- Delivered top-notch customer service by addressing concerns promptly and maintaining open lines of communication with clients.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Bachelor of Science - Computer Science
Sri Venkateswara University
Tirupati, India 04.2001 -
Skills
Customer Relationship Management
Staff Scheduling
Staff Training and Development
Inventory Control
Operations Management
Store Cleaning
Product and service knowledge
Task Delegation
Cost Reduction
Employee Scheduling
Employee Performance Evaluations
Recruiting and interviewing
CSS
Performance reviewing
Negotiation
Retail Operations
Staff Development
Budgeting and finance
Business Administration
Retail Operations Management
Workload Management
Google Drive
Business Development
Customer Relationship Management (CRM)
Sales Strategies
Sales Reporting
Employee performance evaluation
Sales Growth
Customer Relations
Recruitment and hiring
Promotional planning
Policy Enforcement
Marketing knowledge
Product branding
Strategic Planning
Team motivation
Staff Supervision
Orientation and training
Cost Control
Customer rapport
Succession Planning
Project Management
Contract Management
Financial Management
Project management abilities
Schedule oversight
Meeting facilitation
Staff Management
Consulting
Compliance understanding
Money Handling
Schedule Management
Human Resources Management
Budget Management
Process Improvement
Revenue Forecasting
Project Planning
Fiscal Management
Employee Development
Emergency Response
Customer Service
Brand Management
Problem-solving aptitude
Onboarding and Orientation
Analytical Thinking
Contract Negotiation
Excellent Communication
Performance Tracking and Evaluation
Negotiation and Conflict Resolution
Team Collaboration
Multitasking Abilities
Hiring and Training
Team Development
Lead Generation
Professionalism
Task Prioritization
Multitasking
Written Communication
Computer Skills
Budget Administration
Managing Operations and Efficiency
Performance Evaluations
Preventive Maintenance
Self Motivation
Professional Demeanor
Active Listening
Employee Coaching and Mentoring
Relationship Building
Documentation And Reporting
Scheduling and Coordinating
Professional and Courteous
Idea Development and Brainstorming
Effective Communication
Business Analysis and Reporting
Continuous Improvement
Problem-solving abilities
Interpersonal Skills
Problem-Solving
Teamwork and Collaboration
Business Planning
hobbies
watching Movies
Timeline
Sr. Assistant Manager
Jubilant Food Works
06.2017 - 11.2023
Bachelor of Science - Computer Science
Sri Venkateswara University
04.2001 -