Hi, I’m
G Swarnalaya
customer service officer
Banglore
Summary
To work in a challenging environment that promises growth as well as opportunity to learn more. To shoulder responsibilities effectively and contribute towards the growth of the organization with the skills I possess and have developed
Overview
4
years of professional experience
2020
years of post-secondary education
4
Languages
Work History
Porter
06.2023 - 10.2024
Job overview
- 1.4 year experience in Porter
Reliance Retail Smart Store
Customer Service Officer
12.2021 - 06.2023
Job overview
- 1.5 year experience in Reliance Retail Smart Store
Devayani International Pvt Lmt
Customer Care Executive
02.2021 - 12.2021
Job overview
- 1 year experience in Devayani International Pvt Lmt
Education
H S K Polytechnic
Electronics and Communication
University Overview
GPA: 76.19%
Infant Jesus English Medium High SchoolBellary, Karnataka
SSLC
University Overview
GPA: 78.24%
Skills
Basics of computer
Tally ERP9
Verilog/HDL
circuits designing
Micro/ARM controller programming
C
C programming
voice/Nonvoice roles
- Providing assistance to customers through emails, chats, or online forums to resolve the issues.
- Inputting, updating, and managing data and informing higher team if having any issues.
- Fast typing, attention to detail, proficiency in updating information.
Personal Information
- Date of Birth: 04/18/01
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Jobrole
A customer service associate assists customers with inquiries related to a company's products and services. Customer service associates maintain adequate company and product knowledge to provide proficient service., Oversee the work of all staff members., Ensure an excellent customer experience by responding to problems as they arise., Keep up-to-date records on products sold and total daily sales., Participate in regular meetings to discuss company projects and objectives., Meet and exceed customer needs by providing timely, effective, and empathetic support., Communicative, Persuasive, Polite, Patience, Loyal
Disclaimer
I here declare that above information is true for my best of knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Porter
06.2023 - 10.2024
Customer Service Officer
Reliance Retail Smart Store
12.2021 - 06.2023
Customer Care Executive
Devayani International Pvt Lmt
02.2021 - 12.2021
Infant Jesus English Medium High School
SSLC
01.2017
H S K Polytechnic
Electronics and Communication
01.2020