Gagan Gupta

• Performed detailed Transaction Monitoring reviews of personal and business accounts, credit cards, as well, within the American Express AML framework. Analyzed banking patterns for the detection of potential money laundering activities among various banks and locations with the help of tools like Lexis Nexis, C360, Griffin, Firefly, Dow Jones, Adverse Media, World-Check, and Open Source (Google Web), etc. and escalate the cases follow AML regulatory requirements and compliance standards.
• Perform EDD (Enhanced Due Diligence) reviews of high-risk customers, PEP persons, business entities, and individual accounts.

Promotion - Quality Analyst
Oct 2023 - Oct 2024

• Performing regular quality assurance audits to ensure adherence to established AML standards and regulatory compliance.
  
• Conducting detailed statistical analysis to identify AML trends, issues, and areas for improvement in product and process quality.
  
• Developing and maintaining quality standards and procedures in collaboration with cross-functional teams.
  Analyzing test results and producing comprehensive reports detailing findings, and recommending actionable improvements.
  
• Conducting the Quality Sessions for the team to provide specific knowledge of the process.
  Giving feedback sessions to the analyst to ensure them where they are wrong, and what needs to be improved.
  
• Conducting a calibration call to ensure there is no variance between the Operations and Quality teams.

Teammate

Aug 2022 - Oct 2023

• Verifying the customer's account and identity to prevent fraud.
• Performing deep investigations and transaction monitoring on escalated cases in order to determine and report any suspicious activity related to money laundering, terrorism financing, account takeover, and special investigation cases such as human trafficking, drug-related activities, and sexual exploitation by filling out a SAR under FinCEN, NCA, COAF, and LUX Entity, also doing DMC cases (Does Not Meet Criteria) which are not unusual and concerning.
• Providing SME support to the team.

• Doing KYC by examining identity-proof documents to assess whether they are fraudulent or genuine, using SOPs.
• Extracting relevant data points from the document and comparing them with the provided information.
• Maintain the report and send it to the Quality team.
• Working on the multiple LOBs as per the client's requirement.

• Reviewed customer documents and information to ensure compliance with KYC regulations.
• Check and verify the KYC documents, and identify whether the document is genuine or fraudulent within the given TAT (1 min). Documents like passport, visa, identity, work permit, electricity bill, water bill etc.
• Maintained accurate records of all KYC documentation and analysis results.