- Client-Centric approach in service delivery
- Incident Management and quick issue resolution
- Mainframe Operations and monitoring
- Managed Services Delivery and support
- Unisys MCP system knowledge
Proven ability in client-centric service delivery, incident management, mainframe operations, managed services delivery, and Unisys MCP systems to ensure reliable IT performance and customer satisfaction.
Percipio Course Certified in Cybersecurity (CC): Networking & Security Infrastructure