Gaick Jacob
Chennai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Digital Marketing Associate position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Social Hi5
06.2022 - 12.2022
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
Education
Bachelor of Science - Computer Science
SRM University
Kattangulathur,Chennai05.2024
HSC - Computer Science
St.Marys Matric Hr.Sec.School
Guduvanchery,Chennai05.2021
SSLC -
St.Marys Matric Hr.Sec.School
Guduvanchery,Chennai05.2019
Skills
- C and C
- Creative Problem-Solving
- Microsoft Office 365
- Collaborative Teamwork
- Python
Accomplishments
- Played a part in the video presentation regarding online course classes in a video Expo event .
- Created an demo online website for ordering foods using XAMPP
- Created a demo website FITBOT using Python and Open AI as part of my final year project.
- Been a active part of INFERNO club and involved in activities such as Agenda Presentation.
Timeline
Customer Care Executive
Social Hi5
06.2022 - 12.2022
Bachelor of Science - Computer Science
SRM University
HSC - Computer Science
St.Marys Matric Hr.Sec.School
SSLC -
St.Marys Matric Hr.Sec.School
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