Gajendra Singh
Noida
Summary
Results-driven Senior Sales & Business Consultant with 4+ years of experience in sales, process optimization, CRM automation, and data analytics, skilled in business analysis, root cause assessment, and process improvement to drive strategic decisions. Expertise in Power Platform, Power BI, SQL, Excel modeling, and CRM systems, with a strong ability to document business processes, develop business cases, and collaborate with cross-functional teams to enhance efficiency. Seeking a business consulting role focused on CRM transformation, sales strategy, and data-driven decision-making.
Overview
4
4
years of professional experience
Work History
Senior Sales Development Consultant
SaaS Labs
04.2023 - Current
- Managed client discovery meetings, documenting requirements, and developing business cases.
- Led end-to-end sales process optimization, identifying inefficiencies and automating repetitive tasks.
- Conducted business analysis and process mapping to optimize CRM workflows and sales strategy.
- Provided consulting services on CRM implementation & data-driven decision-making.
- Developed Excel-based financial models & Power BI dashboards for sales performance tracking.
- Conducted business analysis and process mapping to optimize CRM workflows and sales strategy.
Sales Development Specialist
SaaS Labs
04.2021 - Current
- Conducted industry research & market analysis to support business development initiatives.
- Interacting with potential prospects in the US via call and email to educate them about the product.
- Gathering information about client needs and explaining to them how the product fits in their process.
- Worked on business documentation & report writing, ensuring data-driven insights for leadership teams.
Education
Bachelor of Engineering Technology -
Annamalai University
ChennaiSkills
- Business Process Analysis & Improvement – Root cause analysis, strategic planning, process documentation
- Data Analytics & Visualization – Power BI, SQL, Advanced Excel modeling
- Project Management & Delivery – SOP preparation, stakeholder management, enterprise projects
- Market Research & Consulting – Primary & secondary research, industry trends, competitive analysis
- Client Management & Communication – Business case development, stakeholder engagement, team collaboration
- CRM & Automation – Microsoft Dynamics 365, Ui Path, SalesForce
Accomplishments
- Automation of Lead Assignment Workflow – Built an automated workflow in Power Automate, reducing manual lead distribution errors by 40%
- Sales Performance Dashboard (Power BI & SQL) – Designed a real-time analytics dashboard, tracking lead conversions, pipeline velocity, and engagement metrics.
- Assisted in strategic planning initiatives, identifying key areas for revenue optimization.
Additional Information
- Business Intelligence & Data Analytics: Power BI, SQL, Tableau, Excel (Advanced)
- CRM & Sales Platforms: Microsoft Dynamics 365, Salesforce, HubSpot, Zoho CRM
- Documentation & Reporting: MS Office (Word, Excel, PowerPoint), Google Suite
Timeline
Senior Sales Development Consultant
SaaS Labs
04.2023 - Current
Sales Development Specialist
SaaS Labs
04.2021 - Current
Bachelor of Engineering Technology -
Annamalai University
Similar Profiles
Md AhmedMd Ahmed
Senior SDE-Devops at Saas LabsSenior SDE-Devops at Saas Labs
Kevin Kumar AKevin Kumar A
Account Executive at SaaS LabsAccount Executive at SaaS Labs
Vaibhav GoyalVaibhav Goyal
Devops Engineer at SaaS labsDevops Engineer at SaaS labs