Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Gajendra Singh

Gajendra Singh

Senior Sales development & Business Consultant
Noida

Summary

Results-driven Senior Sales & Business Consultant with over 4 years of experience in consulting, business process optimization, CRM automation, and data analytics. Skilled in conducting business analysis, root cause assessments, and process improvement initiatives to drive strategic decision-making.

Expertise in Microsoft Power Platform, Power BI, SQL, Excel modelling, and CRM systems. Adept at analyzing and documenting business processes, developing business cases, and working with cross-functional teams to enhance operational efficiency.

Looking to transition into a business consulting role focused on CRM transformation, sales strategy, and data-driven decision-making.

Overview

4
4
years of professional experience

Work History

Senior Sales Development Consultant

SaaS Labs
04.2023 - Current
  • Managed client discovery meetings, documenting requirements, and developing business cases.
  • Led end-to-end sales process optimisation, identifying inefficiencies and automating repetitive tasks.
  • Conducted business analysis and process mapping to optimise CRM workflows and sales strategy.
  • Provided consulting services on CRM implementation & data-driven decision-making.
  • Designed automated CRM workflows in Power Automate, improving lead response time by 30%.
  • Assisted in SOP preparation & process improvement initiatives, ensuring compliance with best practices.

Sales Development Specialist

SaaS Labs
04.2021 - Current
  • Conducted industry research & market analysis to support business development initiatives.
  • Created data reports & insights to refine sales strategies and improve conversion rates.
  • Tracked and reported sales activities in Salesforce, HubSpot, and Zoho CRM
  • Developed strong client relationships to maintain high customer satisfaction and encourage repeat business.
  • Contributed to the creation of compelling sales presentations that effectively communicated product value propositions to prospective clients.

Education

Bachelor of Engineering -

Annamalai University
Chennai, India
04.2001 -

Skills

Business Process Analysis & Improvement – Root cause analysis, strategic planning, process documentation

Accomplishments

  • Spearheaded CRM data automation projects, improving efficiency for the sales team.
  • Developed analytical dashboards that improved lead conversion tracking and pipeline forecasting.
  • Assisted in strategic planning initiatives, identifying key areas for revenue optimization.

Timeline

Senior Sales Development Consultant

SaaS Labs
04.2023 - Current

Sales Development Specialist

SaaS Labs
04.2021 - Current

Bachelor of Engineering -

Annamalai University
04.2001 -

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Gajendra SinghSenior Sales development & Business Consultant