Gajendra Singh Yadav
Agra
Summary
Dynamic Retail Store Manager with a proven track record at Relaxo Footwear Ltd, excelling in inventory management and customer service. Successfully enhanced sales through strategic visual merchandising and insightful sales analysis, driving significant improvements in store performance. Adept at training and mentoring staff to deliver exceptional customer experiences.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Retail Store Manager
Relaxo footwear ltd
Aligarh
02.2020 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service and sales techniques.
- Oversaw inventory management and replenished stock as needed.
- Handled customer inquiries and resolved issues efficiently.
- Implemented visual merchandising standards to enhance product displays.
- Analyzed sales trends to adjust product offerings accordingly.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Education
Bachelor of Arts -
Dr Bheem Rao Ambedkar University
Agra , Indian 04.2022 - 02.2024
Skills
- Inventory management
- Visual merchandising
- Sales analysis
- Customer service
Languages
Hindi
Beginner (A1)
A1
English
Beginner
A1
Timeline
Bachelor of Arts -
Dr Bheem Rao Ambedkar University
04.2022 - 02.2024
Retail Store Manager
Relaxo footwear ltd
02.2020 - Current