Ganesh Ahirrao
Program Manager
Pune
Summary
Dynamic Program Manager with over 18 years of experience spearheading large-scale digital transformation initiatives within the Banking and Financial Services sector for prestigious institutions including HSBC, Citi Bank, Deutsche Bank, and Lloyds Banking Group. Proven success in managing program budgets exceeding $3M while leading diverse teams of over 70 across India, UK, Europe, and US.
A Certified Agile practitioner (PSM I, PSM II, CSM, SAFe Agilist) with expertise in driving enterprise-wide Agile transformations, fostering DevOps adoption, supporting cloud migrations, and ensuring robust delivery governance. Proficient in SLA governance, OKR alignment, vendor management, and cultivating high-trust relationships with C-suite stakeholders to achieve strategic objectives.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Program Manager
Globant India Pvt. Ltd.
Pune
07.2022 - Current
- Led end-to-end delivery governance for HSBC’s digital banking programs managing $3M+ annual budgets, overseeing planning, financials, risk management, and change control across multiple workstreams
- Drive enterprise Agile transformation at scale — improving sprint predictability by 30% and release cadence from quarterly to bi-weekly deployments
- Establish and monitor OKR frameworks and SLA governance across delivery teams, aligning technology milestones with business objectives
- Champion DevOps and cloud-enabled continuous delivery, improving deployment frequency and reducing production incidents
- Delivered $500K+ annual cost optimization through process efficiency and team coordination improvements
- Deliver executive reporting on KPIs, velocity, budget utilization, and risk exposure to C-level leadership
- Awards: HSBC Centre of Excellence Team Award (Q4 2024 & Q3 2025) - Star of the PI Award (Q2 2023)
Technical Project Manager
Tata Consultancy Services (TCS)
Pune
04.2014 - 06.2022
- Citi Bank — Card Payment Platform (2020-2022): Led delivery with a multi-vendor team, achieved a 25% velocity uplift, a 100% sprint success rate, and a 98.5% SLA adherence, delivering on time within a $2M budget.
- KLM Airlines — Engineering Digitization (2017-2020): Directed mobile app delivery. Managed multi-vendor SLA governance, reduced manual processes by 60%, and delivered on time within a $1.5M budget.
- Deutsche Bank — Mobile Banking (2014-2017): Led delivery with over 70 associates across three locations, owned Agile transformation across four countries, languages, and cultures. First in India with the first Touch ID bank in Italy.
- Awards: Best Project Manager (TCS 2017), Award for Excellence (FY2016-17), Star of the Month.
Technical Lead
Cognizant Technology Solutions
Pune
01.2010 - 04.2014
- Led backing management and technical delivery for Lloyds’ banking initiatives, managing $1M+ annual budget across onsite-offshore teams
- Improved velocity by 20% via grooming forums and SLA-driven resolution — 90%+ CSAT consistently. Reduced defect leakage by 25%
- Awards: Star of the Quarter (2013) - 'You Made A Difference' from VP Cognizant
Software Engineer
FEAST Software Pvt. Ltd. (IIT Bombay)
Pune
01.2008 - 12.2009
- Created a Defect Management Model, improving the defect detection rate by 30% through quantitative engineering practices.
Education
Bachelor of Engineering Technology - Computer Science & Engineering
S.G.G.S. Institute of Engineering & Technology
Maharashtra, India06-2007
Skills
Agile Program Management
Risk & Dependency Mgmt
Release & PI Planning (SAFe)
Stakeholder & Executive Mgmt
Reporting & Dashboards
Certification
PSM I Professional Scrum Master I – Scrum.org
Timeline
Program Manager
Globant India Pvt. Ltd.
07.2022 - Current
Technical Project Manager
Tata Consultancy Services (TCS)
04.2014 - 06.2022
Technical Lead
Cognizant Technology Solutions
01.2010 - 04.2014
Software Engineer
FEAST Software Pvt. Ltd. (IIT Bombay)
01.2008 - 12.2009
Bachelor of Engineering Technology - Computer Science & Engineering
S.G.G.S. Institute of Engineering & Technology
KEY PROGRAMS AND DELIVERY PORTFOLIO
HSBC – Digital Banking and Payments | Role: Program Manager | Scale: Multi-team, Global Achievement: Centre of Excellence Award (2024 and 2025); Enterprise Agile transformation at scale; OKR and SLA governance
Citi Bank – Card Payment Platform | Role: Technical PM | Scale: 70+ team, 3 locations (US and India) Achievement: 100% sprint success across 5 consecutive releases; Distributed Agile execution model; SLA excellence
KLM Airlines – Digitizing Engineering and Maintenance | Role: Technical PM | Scale: Distributed, Multi-vendor Achievement: Paperless ground engineering operations; Multi-vendor SLA governance; Operational excellence
Deutsche Bank – Multi-Country Mobile Banking | Role: Agile PM | Scale: 4 countries, 3 languages Achievement: First iOS Touch-ID bank in Italy; Apple Watch banking app; Cloud API migration; Agile transformation
Lloyds Banking Group – Digital Banking Applications | Role: Technical Lead | Scale: Onsite-Offshore Achievement: 90%+ Customer Satisfaction; Velocity improvement via process innovation; SLA-driven delivery
TOOLS AND TECHNOLOGIES
Project and Agile Management: Atlassian Jira, Confluence, ServiceNow, MS Project, Microsoft Team Foundation Server (TFS)
Reporting and Dashboards: Power BI, Jira Dashboards, Advanced Excel and Pivot Tables, Agile Metrics (Velocity, Burndown, Burnup), OKR Tracking
Collaboration and Governance: Microsoft Teams, SharePoint, Miro, Mural, Zoom, Slack
DevOps and CI/CD: Jenkins, Git, SonarQube
Banking, ITSM and Cloud: ServiceNow ITSM, HP ALM, Rational Tools, AWS and Azure (Basic)
AWARDS & RECOGNITION
- HSBC Centre of Excellence - Globant – Q4 2024 & Q3 2025,
- Star of the PI Award - Globant – Q2 2023,
- Best Project Manager - TCS – 2017 (70+ team),
- Award for Excellence - TCS – On the Spot FY2016-17,
- Star of the Quarter - Cognizant Technology Solutions – 2013,
- You Made A Difference - Cognizant Technology Solutions - 2012