Business Development Professional experienced in IT industry with expertise in bid management and client relationships. Achieved revenue growth through effective proposal development, strategic client engagement, and collaboration across cross-functional teams. Focused on driving business success by delivering tailored solutions and maintaining high customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Business Development
Freelancing
Mohali, Punjab
11.2024 - Current
Develop and execute strategic sales plans to acquire clients across web development, IT services, and digital solutions
Identified and generated new business opportunities through platforms like Upwork, Freelancer, LinkedIn, and direct outreach, contributing to a diversified client base.
Manage end-to-end sales cycle from lead generation to deal closure
Create customized proposals, bids, and presentations aligned with client requirements
Managed end-to-end bid lifecycle from opportunity identification to proposal submission and project handover.
Managed entire bid process from opportunity identification to submission, adhering to strict deadlines and quality standards.
Prepared and coordinated responses for RFI, RFP, RFQ, and tender documents.
Collaborated with Sales, Technical, Finance, Legal, and Delivery teams to ensure timely proposal submission.
Conducted opportunity pipeline analysis and maintained accurate sales forecasts to support strategic decision-making.
Managed stakeholder communication throughout the bid and project lifecycle.
Built and maintained long-term client relationships, facilitating repeat business and fostering client loyalty.
Collaborate with technical teams to define project scope, timelines, and cost estimates
Developed technical and commercial proposals, presentations, and customer documentation.
Coordinated customer meetings, requirement gathering sessions, and proposal presentations.
Supported commercial negotiations and contract discussions with clients.
Coordinated MSA, NDA, SOW, and contract review processes with internal stakeholders.
Managed CRM updates, tracked opportunities, and ensured CRM compliance.
Business Development Manager
PPN Solutions Pvt. Ltd.
Zirakpur, Mohali
04.2024 - 10.2024
Identified business opportunities and contributed to revenue growth through effective client engagement.
Identified business opportunities and partnerships that aligned with strategic goals.
Supported sales strategies to enhance revenue generation.
Expanded market reach by identifying new customer segments.
Managed multiple bids and projects simultaneously while meeting tight deadlines.
Managed stakeholder communication throughout bid and project lifecycle to ensure alignment and satisfaction.
Communicate with stakeholders and ensure satisfaction
Handle key accounts and negotiate contracts
Built and maintained strong client relationships, ensuring high customer satisfaction.
Build and maintain strong client relationships
Worked closely with delivery teams for smooth project transition after deal closure.
Supported Account-Based Marketing (ABM) initiatives to enhance engagement with strategic clients.
Prepared project plans, risk registers, status reports, and executive presentations.
Facilitated client communication through regular team meetings.
Upwork Bid Management
Project delivery
Business Development
Freelancer
Remote
11.2022 - 03.2024
Generated leads through online channels for existing clients, converting opportunities into sales.
Negotiated fees and contracts to secure mutually beneficial client agreements.
Collaborated with clients to define project requirements and deliverables.
Evaluated customer needs and feedback to shape product and service improvements.
Researched resource acquisition options to meet customer needs effectively.
Recommended improvements to business systems and procedures to adapt to changing client demands.
Analysed user feedback to identify improvement areas for products.
Reviewed operations regularly, identifying and flagging process improvement opportunities for implementation.
Created reports with findings and recommendations for stakeholders.
Attended requirement-gathering interviews, using interface and document analysis techniques.
Partnered on cross-functional development for integration testing, functional testing, and JAT delivery.
Produced use cases, process flows, change requests, and SRS requirement documents.
Verified and validated requirements through client reviews and workshop sessions.
Built and managed project plans, timelines, and budgets.
Business Development Manager/Analyst
Geek Informatic & Technologies Pvt. Ltd
Mohali
07.2019 - 10.2022
Managed end-to-end bid lifecycle from identifying opportunities to submitting proposals and handing over projects.
Prepared and coordinated responses for RFI, RFP, RFQ, and tender documents.
Collaborated with Sales, Technical, Finance, Legal, and Delivery teams to ensure timely proposal submission.
Conducted opportunity pipeline analysis and maintained accurate sales forecasts.
Managed CRM updates, tracked opportunities, and ensured CRM compliance.
Developed strategies to generate new business through online marketing channels, focusing on lead acquisition and engagement.
Engaged with new leads to convert them into business for the company and coordinated project handover to relevant teams.
Supervised three junior team members, providing guidance and support to enhance their performance.
Keep updated respective team about the client's concern.
Conducted calls with email marketing clients to present and promote our services effectively.
Processed and tracked invoices using PayPal to ensure timely payments and accurate record-keeping.
Monitored different channels including the company's Skype and Email to help in smooth management of running projects.
Bidding Portals: Upwork, Freelancer, PPH, Guru.
Business Analyst
Mazik Solutions Pvt. Ltd
Panchkula
04.2016 - 06.2019
Managed end-to-end bid lifecycle from opportunity identification to proposal submission and project handover, ensuring alignment with stakeholder expectations.
Collaborated with Sales, Technical, Finance, Legal, and Delivery teams to ensure timely proposal submission.
Prepared and coordinated responses for RFI, RFP, RFQ, and tender documents.
Conducted opportunity pipeline analysis and maintained accurate sales forecasts.
Managed CRM updates, tracked opportunities, and ensured CRM compliance.
Led & managed team of 5 associates in business department.
Managing Business Team & coordinating with development team in gathering project requirements through SRS, SOW, WBS.
Analyzed qualitative and quantitative data on industry competitors, contributing to strategies that supported business revenue growth.
Analyzed data to identify root causes of problems & recommend corrective actions.
Facilitated staff augmentation and outsourced project tasks, improving operational efficiency.
Surveyed clients to ascertain requirements & expectations for product.
Created and revised documentation according to project specifications and requirements. Provided mobile app (IOS + Android) & 110+ web development projects.
Provided regional business perspectives to stakeholders.
Provided technical support for troubleshooting analytics, reporting issues.
Expert in Upwork, PPH, Guru, App Futura, etc. for lead generation.
Business Development Executive
Helix IT Solutions Pvt. Ltd
11.2012 - 01.2016
Generated new business through proactive outreach to potential clients via phone calls.
Established and maintained strong relationships with existing and new clients to enhance customer loyalty and satisfaction.
Revived inactive accounts by contacting dormant clients, inviting them to sales and updating them on services, managing over 75 calls weekly.
Exceeded sales over the previous year with new business.
Analyzed problems, formulated options & presented solutions for clients in coordination with development team.
Planned & scheduled meetings, responded to various inquiries both external & internal, managed communications via e-mail, calls etc.
Responded to email and in-person inquiries from job portals, including Upwork, Guru, and Freelancer.
Education
Bachelors of Computer Applications - Computer Science
Punjab Technical University
Mohali
07-2010
Skills
Bid lifecycle management
Bid management
Bid strategy formulation
Proposal development
Submission coordination
Information request
Quotation request
Proposal request
Stakeholder engagement
Client negotiation
Scope management
Use case development
Business development strategies
Bid oversight
Bid scheduling
Requirements prioritisation
Languages
Hindi
English
Custom
Travel & Tourism
Trekking
Technologies & Gadgets
Music & Movies
Certification
SFC
Corporate Sales Fundamentals
Agile Scrum
Project Management Essentials
Business Analysis
Interests
Reading Books
Watching Movies
Playing Chess
Talking & Discussion
Travel new places
Timeline
Business Development
Freelancing
11.2024 - Current
Business Development Manager
PPN Solutions Pvt. Ltd.
04.2024 - 10.2024
Business Development
Freelancer
11.2022 - 03.2024
Business Development Manager/Analyst
Geek Informatic & Technologies Pvt. Ltd
07.2019 - 10.2022
Business Analyst
Mazik Solutions Pvt. Ltd
04.2016 - 06.2019
Business Development Executive
Helix IT Solutions Pvt. Ltd
11.2012 - 01.2016
Bachelors of Computer Applications - Computer Science