Ganesh Choudary K.
Gurugram
Summary
I am an enthusiastic, self-motivated, responsible and hard working person. I am a mature Team Leader and adaptable to all challenging situations. I am able to work well both with the team environment as well as using own initiative. I can work well under pressure and adhere to strict deadlines.
Overview
5
5
years of professional experience
Work History
Customer Success Team Lead
NimbusPost
01.2022 - Current
Assistant Team Lead
NimbusPost
01.2021 - 12.2021
Key Account Manager
Shyplite
Delhi
02.2020 - 11.2020
Strategic Account Manager
Shyplite
Delhi
07.2019 - 01.2020
Customer Service Specialist
Shyplite
Delhi
11.2018 - 06.2019
Education
Bachelor's degree - Political Science and Governance
Delhi University
Master's degree - Political Science and Governance
Jamia Milia Islamia
New DelhiSkills
- Product Management
- Escalations Management
- Management Consulting & Logistics Management
- Team Performance
- Business Analytics
- Cross-team Collaboration
- Organization Skills
- Inventory Management
- Capacity Planning
- Debt Collection
- Negotiation
- Customer Retention
- Creative Problem Solving
- Team Management
- Team Development
- Strategic Planning
- Customer Experience
- Service-Level Agreements (SLA)
- Business-to-Business (B2B)
- Business-to-Customer(B2C)
- Logistics Management
- Business Process Improvement
- Training
- Profit & Loss Management
- New Business Development
- Operations Management
Languages
- Telugu
- Hindi
- English
Languages
Hindi
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
References
References available upon request.
Timeline
Customer Success Team Lead
NimbusPost
01.2022 - Current
Assistant Team Lead
NimbusPost
01.2021 - 12.2021
Key Account Manager
Shyplite
02.2020 - 11.2020
Strategic Account Manager
Shyplite
07.2019 - 01.2020
Customer Service Specialist
Shyplite
11.2018 - 06.2019
Bachelor's degree - Political Science and Governance
Delhi University
Master's degree - Political Science and Governance
Jamia Milia Islamia
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