Ganesh Kumar Singh
A68, East Vinod Nagar New Delhi
Summary
Over 10 years of expertise in Software Licensing, Asset Management, and People Management, with a proven track record at Birlasoft Limited and TECNIP ENERGIES. Spearheaded initiatives to enhance compliance and efficiency, ensuring optimal software reconciliation and audit readiness. Skilled in coordinating cross-functional teams to address performance gaps and maintain organizational compliance. Recognized for strong analytical and negotiation skills.
Overview
13
13
years of professional experience
Work History
Deputy Software Asset Management Manager
Technip Energies Pvt. Ltd.
03.2024 - Current
- Maintain a detailed record of all software assets, including version, location, and terms of acquisition in ServiceNow Tool.
- Use ServiceNow tool to automatically identify and catalog software installations on devices and in cloud environments.
- Store all software asset information in a centralized database for easy access and management.
- Monitor and maintain software licenses, including their types, quantities, and expiration dates.
- Ensure that software usage adheres to licensing agreements to avoid penalties and legal issues.
- Identify and address underutilized or unused licenses to reduce costs.
- Track software assets throughout their lifecycle, from procurement to deployment, maintenance, and eventual disposal.
- Plan software acquisitions and budgets based on needs and usage patterns.
- Ensure that software is maintained and supported to optimize performance and minimize downtime.
- Adhere to the terms and conditions of software vendor agreements.
- Identify and mitigate risks associated with software assets, such as compliance issues and security vulnerabilities.
- Optimize software spending by identifying and addressing overspending and underutilization.
- Eliminate unnecessary software licenses and costs by optimizing usage and managing licenses effectively.
- Handle End User’s Software request and provide approvals.
- Validate pre-requisites for installation, perform pre-check before approving the software request for further action.
- Answer the End Users for their software related queries.
- Coordinate with the Information security team for their checks before onboarding a new software within the Organization.
- Coordinate with the procurement team of Technip where the new software purchase is required.
- Coordinate with the Vendor where technical or software related support is required.
- Coordinate with the application packaging team to package the software so that End user can install the software without any manual intervention.
- Coordinate with the Service Desk team for software installation activities.
- Work closely with Different stakeholders, SPOCs where it is required to perform SAM operational activities.
Software Asset Management Team Lead
Birlasoft Ltd.
11.2021 - 02.2024
- Handled a Team of Software Asset Management Analysts in Birlasoft to perform the SAM activities on a daily basis.
- Knowledge of publisher licensing like, Microsoft End User, Microsoft Server Licensing, Adobe, Oracle, and others.
- Working on ServiceNow tool for Software Asset Management’s Day-to-day activities.
- Coordinating with ServiceNow partner for software related reports or customization if required.
- Performed renewal and True-ups activities of Microsoft Enterprise Agreement and Adobe’s VIP Agreement.
- Performed the Software reconciliation activities and Evaluating software usage for software optimization.
- Performed analysis on software reports to check the effective license position of software.
- Responsible for performing True-ups activities for Microsoft’s EA Agreement and Adobe’s VIP Agreement.
- Working closely with software Vendor and OEM for software or Agreement renewal related queries.
- Managing Console of Microsoft VLSC, Visual Studio, Microsoft Office 365, and Adobe’s Console for subscription assignment.
- Responsible for handling internal and external software Audits.
- Coordinating with the Internal Infra Team while preparing Server or other software related compliance reports.
- Ensuring IT Assets comply with Audit requirements and other regulatory guidelines at enterprise level.
- Coordinating with the Information Security and Legal Team for software security and EULA assessment.
- Coordinating with the Internal IT and other responsible Departments to perform the software reconciliation activity.
- Publishing the Compliance reports to the management on a quarterly basis as well as on ad-hock requirements.
- Responsible for SAM report preparation, dashboards, & compliance Management (Effective license position (ELP)).
- Preparing monthly Management Review report and sharing with Management to check the status of software uses within the environment.
- Answering the End Users or to the Management for any Software-related Quires.
- Mapping the Compliance reports with all the relevant data sources to know the current license position of software.
- Reviewing the software purchase details and putting the information into the software inventory tool.
- Managing software licenses - Entitlement gathering, building artifact repository (Data accuracy and control is key).
- Handling Management reporting related to Software Compliance or as per requirements.
- Handling user’s queries related to software request approval or Software Asset Management Process Flow within the Organization.
- Validating pre-requisites for installation, perform pre-check for agent installation on various platforms.
Software Asset Management
HCL Technologies Pvt. Ltd.
11.2020 - 06.2021
- Handling software Asset compliance part of Volvo Group.
- Responsible for handling and publishing Compliance reports for publishers like Microsoft and IBM.
- Worked on Flexera manager suite to get the reports to prepare the compliance report.
- Evaluating software usage of Microsoft’s Server and IBM software and sharing with the Client.
- Reconciling the base line inventory to check the effective license position & deployment.
- Publishing the Compliance report on a quarterly basis for Microsoft and IBM.
- Preparing monthly service compliance report and sharing with the client.
- Answering to the Client for any Software related Quires for Microsoft and IBM.
- Mapping the Compliance report with all the relevant data sources.
- Reviewing the software purchase details if required.
- Managing the software compliance audits initiated by software publishers or Client.
- Weekly review call with the Client to discuss the Microsoft Server licensing utilization report.
- Highlight: Software Asset Management at HCL Technologies Pvt Ltd, Handled project of Volvo Group Sweden.
Software Asset Management
Hexaware Technologies Ltd.
11.2018 - 08.2020
- Handling software compliance part of Max Life Insurance Ltd.
- Handling multiple publishers like Microsoft, Oracle, IBM& Adobe.
- Working on Snow License Manager, IBM BigFix & ILMT tool to check the current deployment status.
- Maintaining Compliance with the key software license agreement.
- Evaluating software usage for software optimization.
- Managing and implementing the strategy and working across multiple IT and internal groups to ensure ongoing operation, control and improve IT.
- Handling software approval request.
- Managing the software compliance audits initiated by software publishers and projects of critical importance.
- Organize, research, and analyze contracts, purchase records, and other valid software proofs of purchase, to confirm an accurate summary of license entitlements owned and regard to project future requirement.
- Reconciling the base line inventory to check the effective license position & deployment.
- Highlight: Software Asset Management at Hexaware Technologies Ltd, Handled project of Max Life Insurance.
Software Asset Manager
Wipro Limited
06.2018 - 11.2018
- Handling software compliance part of Cairn Oil & Gas vertical of Vedanta Limited.
- Evaluating software usage for software optimization.
- Handling software approval request & software F & F part.
- Working on BMC remedy tool to check the current deployment status.
- Maintaining Compliance with the key software license agreement.
- Managing and implementing the strategy and working across multiple IT and internal groups to ensure ongoing operation, control and improve IT.
- Publishing the Software compliance report on Monthly basis & sharing with the client.
- Handling multiple publishers like, Microsoft, Oracle, SAP, Adobe, Autodesk & EMC.
- Assess data accuracy and reasonableness and follow-up directly with client appropriately to achieve necessary understanding and to resolve the Licensing anomalies.
- Reconciling the base line inventory to check the effective license position& deployment.
- Highlight: Software Asset Manager at Wipro Limited, handling project of Cairn Oil & Gas vertical of Vedanta Limited.
Team Lead-Microsoft Tele Compliance & Software Asset Management- APAC Region & Germany
Denave India (P) Ltd.
Noida
11.2017 - 06.2018
- Handling a Team of Tele Partner Account Managers & Engagement Managers.
- Performing SAM practice for Germany & Asia Passaic Region.
- Handling new client enquiries and acting as the face of the business.
- Handling Microsoft partner Network customers for Germany.
- Helping German Engagement team to check the compliance status of the organization.
- Dealing with and resolving problems and issues which arise.
- Reviewing & Managing the Software Licenses of the organization.
- Helping the Engagement Managers of Germany in understanding Microsoft licensing policy.
- Giving the value addition to EMs from the generated compliance report & sharing the best practices.
- Using Microsoft internal tools to check the effective license position of the customer.
- Interacting with the client’s call on a daily basis & answering the queries.
- Maintaining the accuracy of Microsoft licensing & compliance review.
- Working closely with the operations team to provide accurate license entitlement data.
- Monitoring & reporting on standards & performance targets.
- Innovate: Introduce new ideas and processes which improve performance and productivity.
- Arranging & chairing weekly team meetings, focusing on targets & achievements.
- Mentoring and training up junior and new staff.
- Highlight: Software Asset Management practice for Germany.
Sr. Analyst Microsoft Operation-Microsoft Tele Compliance -Asia Pacific region
Denave India (P) Ltd.
Noida
03.2015 - 11.2017
- Sending an Introduction email to Organizations for conducting the Compliance Review.
- Making calls to explain the compliance process.
- Closely interacting with the IT Managers or decision makers to ensure high quality of compliance processes.
- Reviewing & Managing the Software Licenses of SMB & Corporate Accounts of Southeast Asia.
- Analyzing the deployment summary received from the customer & preparing the compliance report.
- Using internal Microsoft’s tools to check the compliance status of the customer.
- Identifying the compliance status of the organizations.
- Checking the licensing proofs submitted by the customer and handling customer queries related to the Compliance process through call or email.
- Sending shortfall letters and negotiating with customers on licensing shortfall and asking customers to buy licenses in case of licensing shortfall.
- Updating the revenue pipe on a daily basis and sharing with Microsoft.
- Interacting with the client on a weekly basis to discuss the account status & Revenue.
- Achieving the revenue target through the compliance review.
- Coordinating with the local Subsidiary of Microsoft, Microsoft authorized partner if required.
- Educating the customer about Microsoft cloud products like Office 365 & Azure.
- Convincing customers to migrate the On-Prem product to Cloud.
- Working closely on client’s requirement.
- Supporting other team members in understanding the compliance & licensing policy and review closure.
- Implementing new initiatives and sharing the best practices with the team members.
- Highlight: Accredited for attaining 100% target across the tenure.
Tele Partner Account Manager- Microsoft Partner Assisted Self-Audit- Asia Pacific Region
Denave India (P) Ltd.
Noida
12.2012 - 03.2015
- Sending an Introduction email to Organizations for conducting the Audit activity.
- Auditing Software Licenses of SMB & Corporate Accounts. Checking the licensing proofs submitted by the customer.
- Making calls to explain the Audit process. Follow up via emails after every call.
- Answering customer queries related to the audit process and the licensing shortfall.
- Sending shortfall letters on licensing shortfall and asking the customers to buy license in case of license shortfall.
- Interacting with the IT Managers or Decision makers to perform the Audit activity.
- Managing the SMB & Corporate accounts of Southeast Asia.
- Preparing the audit report of the organizations& sending back to the customer for discussion.
- Using Microsoft’s internal tools to check the compliance status of the organization.
- Handled escalations and evaluated the issues which arise.
- Identifying the compliance status of the organizations.
- Updating the revenue pipe on a daily basis and sharing with Microsoft.
- Interacting with the client on a weekly basis to discuss the account status & Revenue.
- Coordinating with the local Subsidiary of Microsoft and Supporting other team members in understanding the compliance & licensing policy.
- Audit closure.
- Highlight: Accredited for attaining 100% target across the tenure.
Education
BA -
Dr. Bhimrao Ambedkar university
Agra01.2010
12th -
Y.C Collage
Hathras, UP01.2006
Skills
- Software asset management
- Software licensing and compliance
- ServiceNow and SCCM proficiency
- Compliance reporting and optimization
- Audit preparation
- Problem solving
- Vendor coordination
Personal Information
- Date of Birth: 06/22/87
- Marital Status: Married
Languages
- Hindi
- English
Timeline
Deputy Software Asset Management Manager
Technip Energies Pvt. Ltd.
03.2024 - Current
Software Asset Management Team Lead
Birlasoft Ltd.
11.2021 - 02.2024
Software Asset Management
HCL Technologies Pvt. Ltd.
11.2020 - 06.2021
Software Asset Management
Hexaware Technologies Ltd.
11.2018 - 08.2020
Software Asset Manager
Wipro Limited
06.2018 - 11.2018
Team Lead-Microsoft Tele Compliance & Software Asset Management- APAC Region & Germany
Denave India (P) Ltd.
11.2017 - 06.2018
Sr. Analyst Microsoft Operation-Microsoft Tele Compliance -Asia Pacific region
Denave India (P) Ltd.
03.2015 - 11.2017
Tele Partner Account Manager- Microsoft Partner Assisted Self-Audit- Asia Pacific Region
Denave India (P) Ltd.
12.2012 - 03.2015
BA -
Dr. Bhimrao Ambedkar university
12th -
Y.C Collage