Ganesh Prasad M R
Bangalore
Summary
Results-driven and highly skilled Network L2 Engineer with a strong background in managing and optimizing complex network environments. Proven expertise in configuring, maintaining, and troubleshooting Cisco devices, Nexus switches, SD-WAN solutions, and enterprise wireless infrastructure. Experienced with Cisco ACI, F5/NetScaler load balancers, as well as cloud technologies like Azure and Aviatrix. Adept in network performance monitoring, issue resolution, and working across multi-OS environments including Windows, Linux, and macOS. Exceptional communication skills with a strong ability to collaborate in cross-functional teams to deliver seamless, high-performance network solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Infra Transformation Senior Analyst
Accenture India
Bangalore, India
12.2023 - Current
- Administered network operations of enterprise-wide network infrastructure projects, ensuring alignment with organizational needs and industry best practices
- Spearhead configuration and troubleshooting of Cisco Nexus switches, ACI fabrics, and SD-WAN solutions to enhance network efficiency and security
- Basic troubleshooting in load balancing (F5/NetScaler) and wireless access management using Cisco and Aruba technologies
- Provide guidance and mentorship to junior engineers, fostering a collaborative and high-performance team environment
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Infra Transformation Analyst
Accenture India
Bangalore, India
06.2021 - 12.2023
- Administered network operations and provided Level 2 technical support for Cisco and Aruba wireless infrastructure, including access points and controllers
- Administered network operations of enterprise-wide network infrastructure projects, ensuring alignment with organizational needs and industry best practices
- Administered Cisco ISE solutions to enforce network access control policies and improve security measures across client networks
- Collaborated with cross-functional teams to deliver SD-WAN solutions using Cisco Viptela, optimizing connectivity and performance for remote and branch offices
- Utilized Cisco Prime for network monitoring and troubleshooting, ensuring uptime and performance consistency across networked devices and applications
- Provided comprehensive documentation for network configurations, issues, and resolutions, ensuring smooth knowledge transfer for future reference
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Cloud Operations Administration Associate
Accenture India
Bangalore, India
01.2020 - 06.2021
- Supported the management and administration of network environments, focusing on SD-WAN solutions and other Cisco solutions
- Assisted in the setup and configuration of Cisco Nexus switches and other Cisco switching and routing solutions to streamline network performance
- Provided operational support for network troubleshooting, identifying and resolving issues related to connectivity, performance enterprise network environments
- Contributed to the continuous improvement of network operations through proactive monitoring, reporting, and recommendation of optimization strategies
- Assisted in the development of training materials for new hires, contributing to consistent onboarding experiences across teams.
- Organized and scheduled meetings and appointments in conference rooms.
Education
B.E. - Electrical and Electronics
Jawaharlal Nehru National College of Engineering
Shivamogga, India08.2019
Pre-University -
Alava's PU College
Moodbidiri06.2015
Skills
- Proficient in Cisco Routing and Switching (ASR, Catalyst and Nexus)
- Cisco Identity Services
- Cisco Viptela SDWAN
- Microsoft Azure, Aviatrix MCNA Fundamentals
- Wireless-LAN: Cisco, Aruba and Meraki
- F5, NetScaler load balancer and Cisco ACI fundamentals
- Network Routing Protocols (BGP, OSPF, EIGRP)
- Network Performance Monitoring (SolarWinds, Nagios, NNMi, Logic Monitor)
Accomplishments
- Recipient of Accenture's most prestigious ACE Awards for FY'21 Q4: Growth Catalyst Award.
- Recipient of Energizer Bunny Award for FY'22.
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Fundamentals
Additional Information
Strong analytical skills with the ability to quickly learn and implement new technologies., Exceptional written and verbal communication skills, with experience interacting with clients and internal stakeholders., Availability for on-call and after-hours support as required by the organization.
Personal Information
- Date of Birth: 04/17/97
- Nationality: Indian
Timeline
Infra Transformation Senior Analyst
Accenture India
12.2023 - Current
Infra Transformation Analyst
Accenture India
06.2021 - 12.2023
Cloud Operations Administration Associate
Accenture India
01.2020 - 06.2021
B.E. - Electrical and Electronics
Jawaharlal Nehru National College of Engineering
Pre-University -
Alava's PU College
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