Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
4
4
years of professional experience
Work History
Associate
EXL Service ltd
Pune
10.2024 - Current
Analyzed data to identify trends, aiding decision-making processes.
Verified customer bills in Salesforce against customer profiles for accuracy.
Amended customer data in HTML files by modifying details from Salesforce accounts and uploading changes using AWS
Collaborated with team members to streamline workflows and enhance operational efficiency.
Built relationships with customers by providing friendly customer service
Transctn Procng Offcr
Mphasis ltd
Pune
12.2022 - 07.2024
Transfer of user for buisness customer (KYC)
Procces
Tranfer One business to another person only for Buisness customer
Working for Netherlands client
We used multiple applications for that
Working with multiple applications for different purposes like creating order, edit the order
Working for Remedy (Ticket) application it is use for resolving the ticket basically we got the ticket in this application & we take a action as per scenario once we solve the problem releted the ticket the ticket get close