Ganesh Seeram

To be a part of an organization where I can fully utilize my skills and make a significant contribution to the success of the employer and my individual growth.

• Appreciated Performance at work and named as best employee twice.
• Best known for handling customers effectively

• Listening to music
• Making new friends
• Web surfing

• Conduct regular visits to dealers to provide technical assistance and resolve service-related issues
• Perform diagnostics on 2W to identify mechanical, electrical issues
• Manage and process warranty claims in coordination with dealers and service centers
• Ensure proper documentation and reporting of warranty issues and resolutions
• Conduct root cause analysis of failed components and liaise with the quality team for corrective actions
• Coordinate field service activities, ensuring timely support and resolution of issues at dealer locations
• Monitor service cases in the field, providing on-the-spot solutions when needed
• Work closely with regional service managers to ensure smooth service operations across the region
• Collaborate with dealers to manage customer escalations and ensure positive service experiences

• Father's Name: S. Bala Krishna
• Date of Birth: 10/04/95
• Gender: Male
• Nationality: Indian
• Marital Status: married

I hereby declare that the above mentioned particulars are genuine to the best of my knowledge.