GANESH S
Team Lead
Chennai
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
14
14
years of professional experience
1
1
Language
Work History
Team Lead
Wipro Technology
02.2020 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Process Associate (MPS EMEA)
HP INC
11.2014 - 06.2017
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention.
- Implemented organizational strategies to maintain a clean, efficient workspace.
- Conducted quality assurance checks on completed work, ensuring accuracy and compliance with established guidelines.
- Streamlined processes by identifying inefficiencies and implementing improvements.
Senior Associate
HP INC
11.2014 - 06.2017
- Implement and optimize operational efficiencies in customer engagements
- Build actionable reports for the team & individual performances
- Evaluate data to understand workload distribution, assign/re-distribute accounts, etc
- Work toward automating processes & reporting
- Support the leadership team with presentations and data requirements
- A very good understanding of Customer Service and Account Management
- Good communication and listening skills
- Be someone who can easily understand Business problems and effectively communicate his/her findings and recommendations.
Supply Chain
Redington Ghana Ltd
09.2011 - 08.2012
- Creating a purchase Requisition
- Booking Goods Receipt and involving with vendor payment
- Working with Accounts payable team of HP financial services for on time payment of Invoices
- Responsible for TAT and Accuracy
- Responsible for Internal Quality checking for orders
- Calling the customers and getting their Appointment and address for the onsite visit of the Engineers to repair/diagnose the unit
- Have to send the financial reports regarding projects to the project managers.
Servicecoordianater
Redington India Ltd
09.2010 - 08.2011
- Answering and resolving the inbound calls from the ME, CIS and Africa countries regarding the general enquiries
- Calling the customers for feedback of the unit working condition after service and replying to customer's general enquiry mails
- Good Knowledge in Buffer stock Management
- Escalation follow-up with vendors, call center, location's.
Education
Master of Business Administration -
Asan Memorial College Of Arts & Science
Skills
- Performance monitoring
- Schedule Management
- Regulatory Compliance
- Production Monitoring
Personal Information
- Father's Name: SHANKARANARAYANAN
- Date of Birth: 01/16/86
- Nationality: INDIAN
- Marital Status: MARRIED
Area Of Interest
FINANCE, BANKING, OM & CUSTOMER SERVICE
Awards
Will to Win - Award for Month of November 2016 Recognized by HP.
Disclaimer
I AM HERE BY DECLARE THAT ALL THE INFORMATION STATED ABOVE ARE GENUINE AND UPDATE TO BEST OF MY KNOWLEDGE.
Timeline
Team Lead
Wipro Technology
02.2020 - Current
Process Associate (MPS EMEA)
HP INC
11.2014 - 06.2017
Senior Associate
HP INC
11.2014 - 06.2017
Supply Chain
Redington Ghana Ltd
09.2011 - 08.2012
Servicecoordianater
Redington India Ltd
09.2010 - 08.2011
Master of Business Administration -
Asan Memorial College Of Arts & Science
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