GANESH VIJAYAKUMAR
CHENNAI
Summary
Data automation and management reporting professional with a track record of process optimization and performance improvements at KuWy Technology. Expertise in Power BI visualization and advanced Excel functions to support analytical insights and strategic decision-making.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Asst Manager - Channel Management & MIS
KUWY Technology private LTD
Chennai
05.2026 - Current
- Facilitated onboarding and managed relationships with fintech partners to ensure seamless operational integration.
- Supported fintech partner channels to drive business growth and improve revenue performance.
- Monitored daily channel performance metrics, including disbursement, login conversions, and approval rates.
- Coordinated with cross-functional teams across Sales and Credit Operations to resolve partner-level issues.
- Identified underperforming channels and supported productivity and efficiency improvements.
- Maintained compliance with company policies and regulatory guidelines across all fintech partners.
- Compiled performance reviews and provided insights to stakeholders to inform strategic decision-making.
- Identified and onboarded new Kuwy partnerships to drive business expansion.
- Created and automated MIS reports using Advanced Excel, SQL, and Power BI to track business KPIs.
- Built dashboards for real-time tracking of channel performance and operational metrics.
- Prepared daily, weekly, and monthly reports for management review and strategic planning.
- Analyzed large datasets to identify trends, gaps, and opportunities for business improvement.
- Reduced manual effort by automating reporting workflows and improving data accuracy.
- Provided actionable insights on collection efficiency, disbursement trends, and portfolio health.
- Maintained data integrity and consistency across multiple reporting systems.
- Worked with stakeholders to customize reports based on business requirements.
- Improved MIS and reporting workflows to increase efficiency and reduce turnaround time.
- Supported process improvements to optimize channel performance and operational productivity.
- Used data-driven insights and performance analytics to support decision-making.
- Monitored SLA adherence and improved service delivery across fintech channels.
- Helped develop SOPs for reporting and channel management processes.
- Built exposure to collection MIS, risk monitoring, and portfolio analysis.
- Worked with tools such as Power BI, Tableau, Excel macros, and SQL queries.
- Developed understanding of portfolio analysis and its impact on financial performance.
- Utilized Power BI, Tableau, Excel Macros, and SQL queries for data analysis and reporting.
- Coordinated technology operations across support teams and business functions.
Deputy Manager - Operation MIS
Asirvad Microfinance LTD
02.2015 - 02.2025
- Resolved PAR (POS AT Risk) issues, analyzed collection efficiency, and monitored daily target collections for the field team.
- Monitored daily bucket performance and resolved issues.
- Analyzed daily collection efficiency and PAR bucket strategy, preparing presentations for daily meetings.
- Daily hourly based demand vs collection movement monitored and reporting to respective higher authorities.
- Monthly demand preparation and analyzed with branch wise Target allocation report to field team’s.
- Prepared and shared monthly HR scheme for collection incentives with higher authorities.
- Perform testing, reconciliations, and issue resolution for report, Creation, design, and deployment.
- Designed and developed new software functionality for enhanced user experience.
- Coordinating with field team cross-functional teams to smooth the process.
Senior Associate
Firstsource Solutions LTD
01.2009 - 12.2014
- Handling process (Pre to Post, Post to Pre & Transfer of Contract of BHARTI AIRTEL ltd - Project maintenance across PAN INDIA)
- Onboarded team of 10 members, while improving collaboration and team integration.
- Monitored revenue leakage of vendor-owned VAS facilities, mitigating potential bad debts.
- Track performance of teams with respect to Service level Agreements.
- Identify and analyze performance trends and gaps and work on Process Optimization.
- Planned, designed, and implemented various processes to enhance business targets in the project.
- Received SRS through ICRM and closed them within the resolution time.
- Have weekly meeting with the client regarding quality, customer satisfaction metrics
- And finding the scope of Automation
Education
BCA - Computer Applications Development
MATS University
CHENNAI01-2014
Skills
- Power BI visualization
- Advanced Excel functions
- Data automation
- Database management
- Management reporting
- Report generation
- Process optimization
- Microsoft Office Suite
Languages
Tamil
Native
Native
English
Upper Intermediate (B2)
B2
Personal Information
- Date of Birth: 1986-09-16
- Nationality: Indian
- Marital Status: Married
Accomplishments
- Consecutively achieved the title of Star of the Month.
DECLARATION
I hereby assure you that if given an opportunity, I shall strive to prove myself in my job and work with dedication and with almost sincerity and commitment.
Thank & Regards
GANESH V
Timeline
Asst Manager - Channel Management & MIS
KUWY Technology private LTD
05.2026 - Current
Deputy Manager - Operation MIS
Asirvad Microfinance LTD
02.2015 - 02.2025
Senior Associate
Firstsource Solutions LTD
01.2009 - 12.2014
BCA - Computer Applications Development
MATS University