Ganesh V P
Bangalore
Summary
Proven Business Development Executive with a track record of enhancing customer satisfaction and driving sales growth at Square Yards. Expert in marketing strategy and relationship building, I excel in identifying opportunities for process improvement and business development. Achieved significant sales increases by leveraging adept multitasking and lead prospecting skills. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
Work History
Sales Representative
Enser communications
Bangalore
09.2023 - Current
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Listened to customer needs to identify and recommend best products and services.
- Performed market research to identify potential sales opportunities.
- Developed and maintained relationships with customers to ensure repeat business.
Real Estate Agent
Beegru
Bangalore
09.2022 - 07.2023
- Maintained current and accurate CRM database of prospective customers.
- Prepared newly purchased homes for clients prior to arrival.
- Showed residential properties and explained features, value and benefits of available homes.
Admissions Associate
BEST INTERNATIONAL BUSINESS SCHOOL
Bangalore
01.2022 - 08.2022
- Maintained accurate records of all application materials received from prospective students.
- Interviewed applicants to obtain information, discuss rules and collect payments.
- Reviewed data obtained from interview for completeness and accuracy.
- Welcomed students and families to campus and provided guidance to director's office.
Customer Care Executive
Radical Minds
Bangalore
06.2020 - 12.2021
- Provided detailed product and service information to customers, enhancing customer understanding and satisfaction.
- Maintained detailed records of customer interactions, feedback, and resolutions in CRM software.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Gathered customer feedback and reported it to management for further action.
- Utilized strong multitasking skills to handle simultaneous customer calls and inquiries with professionalism.
- Followed up on customer interactions, ensuring complete satisfaction with resolutions.
Business Development Executive
Square Yards
Bangalore
10.2018 - 03.2020
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Produced sales documents, finalized deals and filed records.
- Listened to customer needs to identify and recommend best products and services.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Identified areas of improvement within existing processes to optimize performance outcomes.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
Education
Some College (No Degree) - Commerce
VIJAYA JUNIOR College
Jayanagar 4th Block04-2018
Skills
- Lead prospecting
- Customer satisfaction
- Marketing strategy
- Relationship building and rapport
- Sales and marketing
- Process improvement
- Business development
- Adept multi-tasker
Affiliations
- Leadership skills
- Communication skills
- Problem-solving skills
- Time management skills
Languages
Telugu
Native language
English
Beginner
A1
Tamil
Beginner
A1
kannada
Beginner
A1
Hindi
Beginner
A1
Timeline
Sales Representative
Enser communications
09.2023 - Current
Real Estate Agent
Beegru
09.2022 - 07.2023
Admissions Associate
BEST INTERNATIONAL BUSINESS SCHOOL
01.2022 - 08.2022
Customer Care Executive
Radical Minds
06.2020 - 12.2021
Business Development Executive
Square Yards
10.2018 - 03.2020
Some College (No Degree) - Commerce
VIJAYA JUNIOR College
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