Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Ganesh Kumar G

Ganesh Kumar G

Retail Store Manager
Chennai

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Retail Store Manager

Zebronics india pvt ltd
Chennai
10.2019 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed store organization, maintenance and purchasing functions.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated spreadsheets detailing sales information.
  • Streamlined processing of defective and clearance items to increase productivity.
  • Submitted orders for new inventory.
  • Reduced shrinkage by closely monitoring inventory and security procedures.
  • Resolved customer service issues promptly.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.

Inside Sales Executive

Huawei (honor) india
Chennai
10.2018 - 10.2019
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Worked closely with other departments to promote products and marketing campaigns.

Inside Sales Executive

Lenovo
Chennai
10.2016 - 08.2018
  • Developed working relationships with partners to merge and exchange consumer information and marketing data.
  • Identified consumer interests and key market identifies for new accounts.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Managed friendly and professional customer interactions.

Sales Administrator

Triumph motor cycles india pvt ltd
Chennai
02.2015 - 02.2016
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Organized promotional events and interacted with community to increase sales volume.
  • Interceded between employees during arguments and diffused tense situations.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Education

Bachelor of Information Technology - Computer And Information Sciences

S.K.R Engineering College
Chennai, Tamilnadu
06.2011 - 05.2014

High School Diploma -

Thiru Seven Hills Polytechnic College
Chennai
06.2008 - 04.2011

GED -

Besant Theosophical Higher Secondary School
Chennai
04.2008 - 04.2008

Skills

Point of Sale systems

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Accomplishments

  • Uncovered and eliminated security issues, reducing shrinkage.
  • Promoted to [Sr.Retail Executive] to [Retail Store Manager].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Interests

Keep Learning in new technology

Friendly

Timeline

Retail Store Manager

Zebronics india pvt ltd
10.2019 - Current

Inside Sales Executive

Huawei (honor) india
10.2018 - 10.2019

Inside Sales Executive

Lenovo
10.2016 - 08.2018

Sales Administrator

Triumph motor cycles india pvt ltd
02.2015 - 02.2016

Bachelor of Information Technology - Computer And Information Sciences

S.K.R Engineering College
06.2011 - 05.2014

High School Diploma -

Thiru Seven Hills Polytechnic College
06.2008 - 04.2011

GED -

Besant Theosophical Higher Secondary School
04.2008 - 04.2008

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Ganesh Kumar GRetail Store Manager