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Ganesh Kumar G
Retail Store Manager
Chennai
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Retail Store Manager
Zebronics india pvt ltd
Chennai
10.2019 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Generated spreadsheets detailing sales information.
- Streamlined processing of defective and clearance items to increase productivity.
- Submitted orders for new inventory.
- Reduced shrinkage by closely monitoring inventory and security procedures.
- Resolved customer service issues promptly.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Inside Sales Executive
Huawei (honor) india
Chennai
10.2018 - 10.2019
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Worked closely with other departments to promote products and marketing campaigns.
Inside Sales Executive
Lenovo
Chennai
10.2016 - 08.2018
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Identified consumer interests and key market identifies for new accounts.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed friendly and professional customer interactions.
Sales Administrator
Triumph motor cycles india pvt ltd
Chennai
02.2015 - 02.2016
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Organized promotional events and interacted with community to increase sales volume.
- Interceded between employees during arguments and diffused tense situations.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Bachelor of Information Technology - Computer And Information Sciences
S.K.R Engineering College
Chennai, Tamilnadu 06.2011 - 05.2014
High School Diploma -
Thiru Seven Hills Polytechnic College
Chennai 06.2008 - 04.2011
GED -
Besant Theosophical Higher Secondary School
Chennai 04.2008 - 04.2008
Skills
Point of Sale systems
Strong multi-tasking
Accurate money handling
Scheduling knowledge
Dependable and reliable
Documentation expertise
Decision-making skill
Quality assurance
Stock management
Staff training/development
Product development
Relationship building
Employee reviews
Effective leader
Employee scheduling
Client account management
Accomplishments
- Uncovered and eliminated security issues, reducing shrinkage.
- Promoted to [Sr.Retail Executive] to [Retail Store Manager].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Friendly
Timeline
Retail Store Manager
Zebronics india pvt ltd
10.2019 - Current
Inside Sales Executive
Huawei (honor) india
10.2018 - 10.2019
Inside Sales Executive
Lenovo
10.2016 - 08.2018
Sales Administrator
Triumph motor cycles india pvt ltd
02.2015 - 02.2016
Bachelor of Information Technology - Computer And Information Sciences
S.K.R Engineering College
06.2011 - 05.2014
High School Diploma -
Thiru Seven Hills Polytechnic College
06.2008 - 04.2011
GED -
Besant Theosophical Higher Secondary School
04.2008 - 04.2008