Ability to analyze and interpret information from multiple viewpoints. Proficient with all major computer operating systems. Analysis, Forecasting, Reporting, Advanced Excel, Problem Solving, Interpersonal, and Strong work ethics.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Sr Associate
WNS Global Services Pvt. Ltd
Pune
02.2018 - Current
Provide support and maintenance to existing management information systems (MIS)
Generate and distribute management reports in accurate and timely manner
Develops MIS documentation to allow for smooth operations and easy system maintenance
Provide strong reporting and analytical information support to management team
Collecting related information to recover claim amount
Daily work allocation
Maintaining Daily reports of work done.
Associate Ops
WNS Global Services Pvt. Ltd
Pune
05.2014 - 11.2015
Working on 3 different process of subrogation - Auto, Property and Workers Compensation
Working on CHP tool for reviewing claims
Verifying recovery potential in Claims Assigning to appropriate handler for recovery
Collecting related information to recover claim amount
Daily work allocation
Maintaining Daily reports of work done.
Customer Care Executive
EXL Services (I) Pvt. Ltd
01.2013 - 04.2014
PUNE
To review the status of the insurance policy
To highlight the key areas of improvement and scope
Verify the application form and make necessary changes if require
Send out correspondence letter for such changes
Cross-trained for different queues to handle multiple requests online.
Relationship Executive
PHOENIX INVESTMENTS
PUNE
01.2009 - 12.2012
Handling customers interested in Demat Account
Explaining the product
Convincing customers for the product
Closing deals
Checking the customers financial strength
Follow-up with Customer till the Account Opening.
Education
Bachelor of Commerce -
H V Desai College
Pune
06.2001 - 03.2005
HSC -
NMV Highschool And Junior College
Pune
06.1999 - 03.2001
SSC -
NMV Highschool And Junior College
Pune
06.1998 - 03.1999
Skills
TECHNICAL SKILLSundefined
Interests
Trekking
Timeline
Sr Associate
WNS Global Services Pvt. Ltd
02.2018 - Current
Associate Ops
WNS Global Services Pvt. Ltd
05.2014 - 11.2015
Customer Care Executive
EXL Services (I) Pvt. Ltd
01.2013 - 04.2014
Relationship Executive
PHOENIX INVESTMENTS
01.2009 - 12.2012
Bachelor of Commerce -
H V Desai College
06.2001 - 03.2005
HSC -
NMV Highschool And Junior College
06.1999 - 03.2001
SSC -
NMV Highschool And Junior College
06.1998 - 03.1999
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Lead Associate at WNS Global Services PVT Ltd.Lead Associate at WNS Global Services PVT Ltd.