Summary
Overview
Work History
Education
Skills
Declaration
Language Proficiency
Personal Information
Timeline
Generic

Shailesh B.Deshmukh

Pune

Summary

To secure a position where I can efficiently contribute my skill and abilities to build my professional career. Driven Systems Administrator with 4+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

5
5
years of professional experience

Work History

Sr Associate

Tech Mahindra Business Process Services
Pune , Maharashtra
05.2023 - Current
  • Provided technical interpretation regarding network, software, configuration and architecture oversight.
  • Implemented standard software and hardware to promote server data integrity.
  • Performed software installations and OS upgrades to support layered software packages.
  • Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
  • Created and administered profiles and accounts, also maintaining systems documentation.

Sr. Customer Care Executive- Technical Remote

Ehelp Global Services
02.2019 - 04.2023
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Provided customers with updates and periodic statements on service developments and changes in trends.
  • Kept accurate records of all customer interactions and transactions.
  • Performed software installations and OS upgrades to support layered software packages.
  • Created and administered profiles and accounts, also maintaining systems documentation.

Education

BE - Electrical, Electronics And Power

Babasaheb Naik College of Engineering, Pusad
Pusad

HSC - Science

Yashwant Mahavidyalaya Nanded
Nanded

SSC -

Mahatma Mungsaji Highschool Pusad
Pusad

Skills

  • C
  • Java
  • Python
  • MySQL
  • HTML
  • PowerBI
  • Excel
  • Maintenance and Troubleshooting
  • System Upgrades
  • Critical Thinking
  • Windows Server 2003
  • Active Listening
  • Technical Support
  • Diagnosis and Troubleshooting
  • DNS Lookup
  • VMware and Oracle (VM)

Declaration

Shailesh .B.Deshmukh

Language Proficiency

  • English
  • Hindi
  • Marathi

Personal Information

  • Gender: Male
  • Marital Status: Unmarried
  • Date of Birth: 03/10/1996

Timeline

Sr Associate

Tech Mahindra Business Process Services
05.2023 - Current

Sr. Customer Care Executive- Technical Remote

Ehelp Global Services
02.2019 - 04.2023

BE - Electrical, Electronics And Power

Babasaheb Naik College of Engineering, Pusad

HSC - Science

Yashwant Mahavidyalaya Nanded

SSC -

Mahatma Mungsaji Highschool Pusad

Similar Profiles

CREATE PROFILE
Shailesh B.Deshmukh