Ganga Madhav Mishra
Delhi
Summary
Competent HR professional with over 12 years of expertise in HR business partnership, talent management, compensation and benefits management, statutory compliance, industrial relations, employee relations, change management, and merger and acquisition diligence and integration across Big 4 consulting, IT, retail, logistics, and security sectors.
Overview
13
13
years of professional experience
Work History
Manager HR Business Partner
Bigbasket (A Tata Enterprise)
2025.01 - Current
- Driving people and culture agenda across the entire region.
- Managed team of 10 members for driving workforce planning, cost planning, performance management, talent reviews, and strategic change initiatives aligned with group mandates.
- Managed 5000+ workforce across Uttar Pradesh, Uttarakhand, Delhi, Haryana, and Rajasthan across associate, supervisory, and management roles in multiple functions.
- Tracked key HR metrics, including planned versus actual attrition trends, diversity and inclusion, and cost trends, then supported corrective actions when variances arose.
- Reviewed key culture indicators to assess employee engagement and commitment to organizational strategy.
- Improved operational efficiency by refining organization design and structure.
- Evaluated and improved operational efficiency by optimizing organization design and structure.
- Managed investigations and disciplinary matters related to employee performance and workplace conduct.
- Managed performance evaluation and salary appraisal cycle activities.
- Conducted compensation and role benchmarking to align pay and roles with market standards and current market trends.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Reviewed HR services and processes to confirm fit for current requirements and future growth.
- Ensured compliance with all applicable laws, regulations, industry standards.
Assistant Manager (HR M&A Strategy)
Deloitte Touche Tohmatsu India LLP
2024.06 - 2025.01
- Assessed cultural indicators to measure employee engagement and alignment with organizational strategy.
- Evaluated HR services and processes to ensure alignment with organizational growth needs.
- Analyzed employee metrics, including turnover, absenteeism, and engagement, to assess organizational health and retention risks.
- Supported policy restructuring, incentive design, retention planning, and impact analysis.
- Improved operational efficiency through organization design and structure optimization.
- Reviewed labor law compliance to identify non-compliance issues impacting deal terms.
- Reviewed financial reports for accuracy and compliance with regulatory standards. and documentation for accuracy and compliance.
- Managed project schedules to ensure timely completion of all phases of the project., resources, and stakeholder communications.
- Contributed to one of the largest professional services firms serving audit, assurance, tax, consulting, and risk and financial advisory needs for major corporations and government agencies.
Corporate HR Business Partner & Lead Rewards and ER
Milkbasket (Subsidiary of Reliance Retail Ltd.)
2022.06 - 2024.05
- Supported people and culture agenda across the organization.
- Handled business HR for corporate functions and COE verticals, including talent management, performance and rewards, payroll, and IR compliance, across entire vertical.
- Managed team of 3 and partnered with senior business stakeholders to improve clarity, efficiency, collaboration, and accountability.
- Supported workforce strategy and cost planning against business growth trajectory to ~3x average daily orders.
- Coordinated successful execution of consecutive performance management cycles for the entire organization as process custodian and supported error-free system transition during HRIS migration through the integration period.
- Handled compensation and benefits processes and policy guidelines, including rewards strategy, pay mix, pay ranges, and payroll administration for 17K+ employees across 700+ managerial, 12K+ 3PL associates, and 3K+ gig workforce.
- Completed job analysis and evaluation exercise to identify job families and unique job roles (100+) and standardized job levels, grade salary bands, and designations for internal parity and job architecture design.
- Supported HR integration after merger mandate with Reliance Retail Group by preparing project plans and executing key workstreams, including HRMS (SAP migration), process and policy harmonization, payroll migration, 3PL contractor agreement framework, and HR governance.
- Managed rollout of HR systems and platforms, including SAP, Darwinbox, and QuickChex, to support service delivery and improve employee experience.
- Led design and deployment of in-house HR analytics and reporting platform for 25K+ 3PL employee data, enabling real-time tracking of key HR metrics.
- Managed statutory compliance, licenses, and returns across labor laws, including Shops & Establishment, EPF, ESI, and gratuity, while leading investigations and actions related to POSH, disciplinary matters, and integrity issues.
- Conducted statutory compliance audits for various clients and government departments, confirming adherence to labor laws and regulations.
- Advised managers on workforce planning, performance issues, and employee relations.
- Managed grievance handling and disciplinary actions with confidential employee care.
- Advised supervisors on appropriate disciplinary action according to company policy when needed.
- Conducted employee relations investigations into safety complaints, harassment allegations.
- Handled employee discipline and termination to address policy infractions.
HR Business Partner - EFS Business
Ecom Express Limited
2021.10 - 2022.06
- Managed end to end HR for EFS business teams (across Sales, Operations, Finance, Ground HR & 3PL manpower).
- Managed implementation of HR tech platform (HRIS) for the 3PL associates deployed across FCs, digitizing entire manual processes. This digital transformation exercise improved data integrity and service delivery along with employee experience for ~6k employees.
- Oversaw manpower budgeting, cost planning, salary design, restructuring, and validation of monthly payroll inputs for all EFS sites across pan India.
- Managed manpower fulfillment (onroll, 3PL & adhoc) across the EFS sites in coordination with manpower contractors and ground HR team.
- Coordinated performance appraisals for teams, including goal setting, performance discussions, HRIS evaluations, national-level performance calibration, and appraisal communication.
- Managed statutory compliances, inspection, license, remittance & return pertains to various labor laws (i.e.: Shops & Establishment, EPF, ESI, POSH, Maternity Benefits & others)
- Conducted statutory compliance audits as both auditee and auditor for inspections by clients and internal/external auditors.
HR Business Partner & Lead ER - (Delhi Region)
SIS Limited
2018.10 - 2021.09
- Oversaw end-to-end HR for the largest business teams, supporting 8k+ employees across sales, operations, and security.
- Managed implementation of HR tech platform (HRIS) for the management of employees as well as frontline associates, digitizing entire manual processes. This digital transformation exercise improved data integrity, service delivery along with employee experience for ~8k.
- Led compensation benchmarking, including job analysis, salary design and restructuring, and ensured accurate monthly payroll processing and validations for all functions.
- Facilitated performance appraisal process for the teams - goal setting, performance discussions, evaluation on HRIS and appraisal communication.
- Managed statutory compliances, license, annual/ half yearly/ monthly return pertain to various labor & private security services laws (i.e.: Shops & Establishment, EPF, ESI, Gratuity, LWF, Professional Tax, CLRA, Equal Remuneration, POSH, Maternity Benefits, PSARA & others) and led the investigation pertain to POSH, disciplinary, integrity & other matters.
- Executed compliance audits for labor regulations during inspections by clients and labor departments to ensure adherence to legal standards.
Executive - HR
Yungminds Consultancy
2014.04 - 2018.07
- Oversaw the recruitment process for 50+ clients in NBFC, manufacturing, BPO, and IT industries for non-IT roles while aligning with client needs.
- Enhanced client relationships through effective communication for Yungminds Consultancy
- Prepared executive reports and meeting notes for leadership review
Education
MBA - HRM
Annamalai University
2021-05
Skills
- Talent management
- Workforce planning
- Performance management
- Compensation and benefits
- HR analytics
- Organizational design
- Succession planning
- Workforce integration
- Employee relations
- Labor law compliance
- HR policy development
- Talent acquisition strategy
- Strategic partnership
- Organizational design
- Conflict resolution
- Leadership development
- Employee feedback processes
- Stakeholder management
- HR strategic alignment
- Organizational design
Personal Information
Date of Birth: 28th Dec 1996
Gender: Male
Languages known: English, Hindi & Maithili
Accomplishments
- End-to-end project management of HR integration (Milkbasket). Managed the HR integration exercise of Milkbasket with Reliance Retail Group involving HRMS/SAP migration, process and policy harmonization, payroll migration, entity transfer, and HR governance covering 650+ employees.
- Implementation of HRIS platform for the ground staff (SIS). Led end-to-end implementation of the HRIS tool for 10K+ field associates (Delhi), covering modules of recruitment, attendance, and payroll.
Timeline
Manager HR Business Partner
Bigbasket (A Tata Enterprise)
2025.01 - Current
Assistant Manager (HR M&A Strategy)
Deloitte Touche Tohmatsu India LLP
2024.06 - 2025.01
Corporate HR Business Partner & Lead Rewards and ER
Milkbasket (Subsidiary of Reliance Retail Ltd.)
2022.06 - 2024.05
HR Business Partner - EFS Business
Ecom Express Limited
2021.10 - 2022.06
HR Business Partner & Lead ER - (Delhi Region)
SIS Limited
2018.10 - 2021.09
Executive - HR
Yungminds Consultancy
2014.04 - 2018.07
MBA - HRM
Annamalai University