Summary
Overview
Work History
Education
Skills
Educationtrainingcertifications
Personal Information
Languages
Hobbies and Interests
Disclaimer
Languages
Certification
References
Timeline
Generic

Ganihasim Saiyad

Anand

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Office Executive

Hotel Arizona Inn
Anand
12.2022 - Current
  • Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
  • Checked in guests using computerized reservation systems, collected payments and verified credit cards.
  • Answered inquiries from potential customers regarding room availability, rates and policies.
  • Provided excellent customer service to all guests by responding promptly to their requests or concerns.
  • Assisted guests with directions and transportation arrangements when needed.
  • Maintained accurate records of guest reservations, cancellations and no-shows.
  • Processed incoming mail, faxes and email messages for the hotel staff.
  • Handled cash transactions accurately while adhering to established accounting procedures.
  • Informed housekeeping staff of any special requests made by guests.
  • Responded to emergency situations in a timely manner.
  • Compiled daily reports of occupancy levels for management review.
  • Resolved billing discrepancies between guest accounts and invoices.
  • Organized group check-ins according to prearranged plans.
  • Organized incoming mail and distributed it accordingly.

Tour Guide

Lallooji & Sons
Nadabet
08.2021 - 12.2021
  • Arranged travel accommodations for groups, couples, executives and special needs clients
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives
  • Developed tour programming to enhance guest experiences
  • Maintained operational proficiency in coordinating travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
  • Increased customer satisfaction by resolving their issues
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.

Tour Guide

Rann Utsav
Bhuj
11.2020 - 02.2021
  • Entertained tour guests with various props and signs for maximum engagement, memories
  • Answered questions, lasting out important features, and offered further details about special exhibits to educate visitors
  • Provided information through narratives on various sites throughout Bhuj area, relaying little-known stories to provide interest.
  • Provided detailed information to tourists about local attractions and points of interest.
  • Organized and conducted daily tours for groups of up to 60 people.
  • Developed relationships with vendors such as hotels, restaurants and transportation providers in order to secure discounts for customers.
  • Coordinated activities between multiple departments within the organization.

Education

Bachelor of Vocation - Hospitality Administration And Management

N.S. Patel Arts College
Anand
06-2022

Class 12th - Arts

M.T. High School
Khambhat
03-2019

Skills

  • Travel Planning
  • Scheduling and calendar management
  • Credit and collections
  • Expense Reporting
  • Basic accounting
  • Mail handling
  • Relationship Building
  • Microsoft Office
  • Reservation Management
  • Invoicing and Billing
  • Data Entry
  • Regulatory Compliance
  • Emailing

Educationtrainingcertifications

  • M.T. High School, Khambhat, Gujarat, 12th Standard Certification of Excellence, 03/2019, 2021
  • N.S. Patel Arts College, Anand, Gujarat, Tourism management, 11/2020, 02/2021
  • Sardar Patel University, Anand, Gujarat, Hospitality and Tourism, Bachelor of Public speaking, 06/2022

Personal Information

  • Date of Birth: 08/05/2000
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Gujarati

Hobbies and Interests

  • Reading
  • Playing Volleyball
  • Travelling

Disclaimer

I, Ganihasim Saiyad, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief., Anand, Gujarat, 01/01/2022

Languages

Gujarati
First Language
Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1

Certification

  • Food Safety Supervisor (certified by FoSTaC - FSSAI)

References

References available upon request.

Timeline

Front Office Executive

Hotel Arizona Inn
12.2022 - Current

Tour Guide

Lallooji & Sons
08.2021 - 12.2021

Tour Guide

Rann Utsav
11.2020 - 02.2021

Bachelor of Vocation - Hospitality Administration And Management

N.S. Patel Arts College

Class 12th - Arts

M.T. High School

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Ganihasim Saiyad